Customer Service High School

Mery Arreaza

**** *** ***** ** *******, TX *****

*************@*****.***

Cell: 832-***-****

OBJECTIVE: The position of which apply for will permit me to use all my clerical skills along with my knowledge of MS Office for performing my duties at the best of all Professional experience in customer service, and entering data. Strong attention to detail. Excellent communication skills, both written and oral. Ability to work well with diverse customers, employees, and management in a fast-paced environment.

LANGUAGES: BILINGUAL (ENGLISH & SPANISH).

COMPUTER SKILLS Microsoft Outlook, Microsoft Word, Excel, and Power Point.

EMPLOYMENT

Iqor call center Customer service representative 08/15/2015-03/29/2016

Determines requirements by working with customers.

Answers inquiries by clarifying desired information; researching, locating, and providing information.

Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

Fulfills requests by clarifying desired information; completing transactions; forwarding requests.

Filing insurance claims details.

Uno insurance Insurance agent 06/15/14-01/19/2015

Sold home owners, renter, and automobile insurance.

Filed income tax returns.

Traveled to different job sites locations.

Filed and entered data that are requires and other duties assigned

Dyer & Libby

Attorney At law Legal State Secretary/ Office Assistant 12/23/13- 4/28/14

Enter Data in Excel.

Handled clerical responsibilities work efficiency.

Answer client’s phones calls and Setting up appointments & transferring calls.

Created several clerical recording tasks and thereby improved work productivity.

Informed supervisor on daily Calendar Court status.

File Documents.

Collecting payments from clients.

Scanning, Faxing, Printing Paper work.

Seller bros Grocery Store Customer service 04/09/12-08/31/12

Directed customers to products locations.

Meet and greet customers.

Monitored recreational area.

Cashier

EDUCATION

(High school) Graduated 2012

Marque High School,

Houston, TX Diploma

(College)

Enroll since 06/25/2012

Houston Community College, South East Campus, Houston, Texas 77087

Study for medical specialist

Contact this candidate