Project Manager Management

TONY S. OLIVER, PMP, MBA

Sacramento, CA 916-***-**** ***********@*******.*** www.linkedin/com/in/tonysoliver

Summary of Qualifications

Creative and passionate multilingual professional with 15 years of IT, business operations, and marketing experience. Customer experience-obsessed MBA and certified project manager (PMP) with reputation of collaborative leadership and ability to fix broken processes across market segmentation, project risk assessment, product marketing and supply/demand forecasting. Master storyteller and seasoned public speaker with a facility to connect to audiences.

INTEL CORPORATION, FOLSOM, CA 2005-2016

Marketing Manager and Research Analyst, Global Marketing Communications 2014-2016

Crafted retail sales development programs and collateral for tablets, desktop and mobile PCs.

* Drove retail plan for the Intel/Microsoft Windows 10 working group, covering benchmark messaging, retail assortment tracking, end user marketing communications and PC manufacturer campaigns. Received a Q4 2015 Division Recognition Award.

* Won Intel Americas 2015 Instructor of the Year award for presentation, storytelling, and project management classes. Trained >500 employees with a 4.8/5 satisfaction rating.

* Re-designed sell-in materials to reach a broader audience, reducing page count to focus on key messages with clearer, simpler copy, driving a 50% increase of usage by retail accounts.

* Mentored >20 employees via the Career Advising Network, coaching them on 5-year plans, interview techniques and r sum design. Rated as one of the top ranking career advisors.

* Led site s Digital Safety program, training >5,000 local students in proper Internet etiquette.

* Served as group member for the Intel 2015 sales conference retail summit and showcase, highest-ever rated by attendees. Team received a Q1 2015 Division Recognition Award.

* Managed the Consumer Focus Devices advocacy listing for retail inventory and marketing planning activities. Cross-functional team aligned item availability, pricing strategy and collateral distribution for 2in1 and tablet devices driving majority of retail sales volume.

Desktop/Server Team Manager, Chipset Supply and Demand Operations 2011-2014

Managed 4-person team driving supply/demand strategy for the $3 billion desktop and server Chipsets lines, including quarterly customer negotiations, roadmap and marketing planning.

* Ensured end-of-life of Intel 4 Series Chipset, reducing scrap risk while maximizing ASP. Platform shipped over 500Mu and delivered >$10 billion of revenue across 8-year horizon.

* Successfully trained 200 operations employees on Intel 4th Generation Core platform, focusing on customer procurement impact education. Obtained a 94% effectiveness score and a Q1 2013 Division Recognition Award.

* Successfully launched Intel Xeon E5 chipset while minimizing scrap costs (<$200K) despite multiple product changes and shifting demand, receiving a Q1 2012 Division Recognition Award.

* Led the Desktop in Business strategy discussion across department and partner organizations, to influence the required roadmap for the ongoing successful presence of desktop business platforms.

Pricing, Demand and Segmentation Manager, CPU Supply Demand Operations 2008 2011

Crafted and implemented pricing strategy for $5 billion worldwide distribution channel. Forecasted CPU build plan by analyzing ecosystem, customer, and competitor market signals.

* Increased ASP (3 straight quarters by cumulative $4) by devising global/country strategies based on regional socioeconomic insights in China, Brazil, Argentina, and Russia.

* Improved 12-month demand forecasting mix accuracy rate by 24% for >160 desktop products with a combined quarterly volume of 30 million units.

* Volunteered and led team s participation in the Business Continuity Council, returning warehouse output to 95% capacity within 1 week of 2008 Sichuan earthquake. Received the Manufacturing Group Excellence Award.

* Discovered, drove, and closed over $1 million worth of incremental revenue deals by proactively working with sales and operations teams to consume excess inventory.

* Identified and tracked business client (60% of client PC revenue) consumption indicators, delivering industry and company-level market analysis for executive-level discussions.

* Set company-wide 2011 goals across brands, geographies and accounts across the Sales and Marketing department and receiving a Q1 2011 Division Recognition Award.

Pricing Process Analyst, Embedded and Consumer Electronics Operations 2005-2007

Devised, analyzed, and implemented pricing processes and audits for 10 Intel product divisions.

* Created a rigorous price accuracy audit, decreasing missing price instances by 80% and resolving over 30% of invalid records, receiving a Q1 2007 Division Recognition Award.

* Crafted a detailed risk/methodology price masking matrix with finance, legal, and credit teams, reducing escalations by 40% and receiving a Q4 2006 Division Recognition Award.

CISCO SYSTEMS, SAN JOSE, CA AND RALEIGH/DURHAM, NC 2000-2003

MBA Summer Intern, Customer Advocacy 2003

Project Manager, Internet Commerce 2000-2002

Led software development cross-functional group projects on the pricing and product return tools.

Drove the quarterly code implementation of the Ordering Tool, pillar of Cisco s e-commerce suite.

Education

Executive Education Certificate, Haas Business School, University of California-Berkeley

Pricing for Profitability in the Information Age intensive course on advanced pricing techniques.

Master of Business Administration, University of North Carolina Business School-Chapel Hill

Concentration in Customer and Brand Management; Certificate in Technology Business Strategy.

Bachelor of Arts, College of Arts and Sciences, Georgetown University, Washington, DC

Concentration in Literary History and Criticism; thesis on Graphical Holocaust Narratives.

Certifications, Languages, and Professional Memberships

* Project Management Professional (PMP 227922) certified by Project Management Institute.

* Native Spanish speaker. Conversant in French and Catalonian. Basic knowledge of Portuguese.

* Competent Communicator (CC) certified by Toastmasters International.

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