Customer Service Sales
Resume:
AMY McCARTHY
Medina, Ohio 44256
***.****@*****.***
FSA Group Acct Management Client/Customer Support Group Health Benefits Employee Benefits/Cafeteria Plans Administrative Assist/Support General Office PROFESSIONAL EXPERIENCE:
Total Administrative Services Corporation (TASC)
Relationship Account Manager
Served as liaison for Vantage FSA/HRA clients during acquisition 03/15 – 12/31/15 Vantage Benefit Advisors, Inc.
Account Manager
FSA Group Account Management/Enrollment/Employee Meetings 09/11 – 12/31/15 Small Group & Individual Health Account Management FSA/HRA Processor/Form 5500/Non-Discrimination Testing IMT Company, Inc. 04/08 – 04/10
DC Admin Associate
Logistics assistance
Customer destination and ship - ready responsibilities Corporate promotions - large volume marketing materials. Richey Industries 03/07 - 10/07
Customer Service
Admin assistant to sales department
ACE Business Solutions 10/07 - 3/08
System Sales Representative
Sales lead generation
Inside and outside sales prospecting
Needs evaluation on prospective clients
Maintained active client accounts
Medina Community Recreation Center 11/03 - 5/06
Membership Services
Membership sales and renewals
Front desk reception
Customer relations and dispute settlement
General Insurance Exchange Agency 07/91 - 04/93
Claims Processor
Medical claims processing
COBRA Admininistration
Managed COBRA payment collections & deposits
EDUCATION
Erie Community College, Buffalo, NY, Associates Degree, Early Childhood Education
Medina County Career Center, CBCS/Medical Office Administration, 2010, Certified June 2011
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