Administrative Assistant Customer Service

CONSTANCE FOX

**** ***** **

ROCHESTER, PA *****-1753

***/***-****

PROFESSIONAL SKILLS SUMMARY

• High level of confidentiality • Corporate travel preparations, both domestic and foreign

• Meeting scheduling and planning • Event scheduling and planning

• Business Office Administration

• Filing, Organization & Record keeping

• Daily & Monthly Business Reporting

• Word Processing & Desktop Publishing

• Bookkeeping & General Accounting

• Public Relations & Customer Service

• Sales & Expense Reporting

• Staff Training, Scheduling & Supervision

• Supply & Materials Management • Logistics ability; domestic, import and export • Proficient at Microsoft Office, Word, Excel, PowerPoint, and Outlook

• Oral & Written Communications

EMPLOYMENT EXPERIENCE

Receptionist/Administrative Assistant to the Vice President and General Manager /Presidential Sales Administrative Assistant

SBC Building Systems, LLC

9/25/13-Present

Hired in 2013 as a receptionist, through hard work and dedication to the company, internal promotions to administrative assistant to scheduling coordinator to working with the internal sales division occurred.

Directly assisted the Vice President and General Manger with correspondences, scheduling and appointment calendar, contracts, and filing.

Responsible for all corporate travel, both domestic and international

Responsible for coordinating meetings and training programs, both in office and off premises

Responsible for the scheduling the delivery of buildings to customers before production

Answered and directed calls on a multi-line phone system with heavy traffic.

Sorted mail

Responsible for supply orders

Assisted logistics Manager and backed-up his assistant

Assisted both accounts receivable and accounts payable departments.

Various Administrative Assistant positions 2012-2013

Contracted through Manpower Group

Guardian Protection Services, Cleveland Brothers, Inc., Mitsubishi Electric Power Products Inc., Iron Mountain Records Management.http://www.guardianprotection.com

Customer Service Representative 2010-2012

Bank of America/QBE

Moon Twp., Pennsylvania

Worked independently with little or no direct supervision

Answered inbound calls relating to insurance

Worked with various companies to assist clients with insurance questions as they related to their mortgages

Personal Assistant 2008-2010

Dave and Michele Peduto

Sewickley, Pennsylvania

Fast-paced household maintenance and administrative position, with an exclusive family in an upscale neighborhood

Assisted Mr. Peduto with home based, psychological evaluation business

Assisted Mrs. Peduto with the maintenance and function of the household.

Corporate Store Manager 2005-2008

Handee Marts, Inc. (DBA 7-11)

Gibsonia, Pennsylvania

Trained, scheduled and supervised staff of 5-12(depending upon location)

Payroll and bookkeeping functions; completed daily sales reconciliations and reports

Ordered merchandise and kept track of inventory

EDUCATION

University of Phoenix/Associates of Arts degree in Accounting

Graduation Date: May 2011

Graduated with a GPA of 3.71

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