Customer Service Assistant

Misha Brown

** *. ***** *****

Chicago, IL *****

708-***-****

*****.******@*****.***

Objective: To find a position that will utilize my office and computer skills to the best and beyond my abilities.

WORK HISTORY

8/2013 – Present

Maximum Rehabilitation Services

Chicago, IL 60617

773-***-****

Front Desk Coordinator

•Register and process patient information

•Answer and direct phone calls/schedule appointments/maintain providers schedules

•Coordinate documentation with doctors and insurance companies

•Escort patients to treatment area/assist Physical Therapists

•General knowledge of physical therapy services/additional administrative duties as assigned

9/2010 – 4-2012

Destiny Dental

Chicago, IL 60619

773-***-****

Clerical Assistant

•Greet patients/Answer questions

•Answer and direct phone calls

•Schedule appointments

•Receive and record payments

•Contact insurance company’s/Medicaid to access patients benefits

•Submit insurance claims electronically in a timely manner/Check status of claims

•Team leader

•Train new employee’s

•Administer monthly quality control

•Present treatment plans

2/2006 – 9/2010

So-Well Dental Associates

Chicago, IL 60610

312-***-****

Receptionist/Clerical Assistant

•Greet patients/Answer questions

•Answer and direct phone calls

•Schedule appointments

•Receive and record payments

•Contact insurance company’s/Medicaid to access patients benefits

•Present treatment plans

6/2003 – 12/2003

Nordstrom Rack

Chicago, IL 60601

312-***-****

Customer Service Associate

•Greet customers/answer questions

•Assist customers with merchandise

•Stock merchandise

9/2000 – 1/2002

Marshall Field’s

Chicago, IL 60601

312-***-****

Customer Service/Cosmetic Associate

•Assist customers with skin care regimens that fit their needs

•Assist customers with the application of make-up

•Open/close registers

6/1993 – 12/1994

Our Lady of Peace Rectory

Chicago, IL 60649

773-***-****

Receptionist

•Answer and direct phone calls

•Schedule and confirm meetings

•Help assist with weekly bulletin

EDUCATION

The College of Office Technology

Chicago, IL 60610

Associates Degree – Science Computer Technology

2001-2003

Olive-Harvey College

Chicago, IL 60628

General Education Diploma

1999

SKILLS

•Microsoft Office Suite

•First Pacific Corporation/Dentrix (Dental Software)

•PTOS 5.6 (Physical Therapy Software)

•10 Key Calculation

•PTOS 5.6 (Medical Software)

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate