Manager Management
Resume:
Luis G. Romero
Phoenix, AZ *5053
**********@*****.***
Accomplished Bilingual Operations Manager with proven experience in management and operations:
Comprehensive communication and leadership skills.
Strong interpersonal negotiations
Sales Experience
Recruitment, with strong selection experience
Training and Development
Experience:
Entrepreneurial Endeavours January 2013 - Present
Working as independent tattoo artist, designing and executing designs for select clientele.
Independent leather artist, creating custom personal and motorcycle accessories.
Manpower – Chandler, AZ October 2011 – December 2012
On-site Program Manager
Manage production and installation of Parabolic Mirror Modules at future site of Teyma Solana Generating Station, Gila Bend, AZ. Supervise assembly foremen and production supervisors; quality control management during assembly and installation; manage production schedules in order to meet contracted milestones on or before deadlines. Oversee Davis-Bacon compliance and administration. Ensure health & safety metrics being met on daily basis; participate in Worker Compensation case management and return-to-work program.
Biddulph Mazda – Peoria, AZ May 2010 – June 2011
Service Advisor
First point of contact for Service Department customers: Initiating automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records.
Employment Resource Inc. – Phoenix, AZ February 2003 – July 2009
Operations Manager
Liaison with clients, providing Requests for Proposals, consultation for expansion planning; new client development, seeking new clients, providing consultation for contingent workforce planning, proposals; drive sales and generate revenue; establish and maintain hiring process, ensuring legal compliance and meeting pre-employment requirements (i.e.: E-verify, background checks, drug screening,); recruitment, based on client and their needs; manage accounts receivables, maintaining aging report; payroll, answering questions and resolving paycheck challenges; Worker Compensation, investigation of on the job injuries, case management; Unemployment claims; apply company policies, rules and regulations; exceeded milestones. Notable projects include: University of Phoenix Stadium, Glendale, AZ – provided staff for finished electrical and carpentry. Super Bowl XLII, Sub-contractor to Gorilla/ProEm providing staffing for pre-game setup and event day staffing.
SOS Staffing Service – Phoenix, AZ June 1998 – November 2002
Selling Branch Manager
Liaison with existing clients, managing orders, developing current books of business; new client development, proposals, contingent workforce planning; ensure hiring process is followed, ensuring legal compliance and pre-employment requirements (E-verify, background checks, drug screening;) recruitment, based on client needs, placement of skilled and unskilled workers in hospitality industries, clerical, warehouse/production/assembly, crafts workers and back office medical workers; accounts receivables; handling difficult customer situations; Unemployment management; Worker Compensation, vendor management, case management; ensure compliance with company policies and procedures. Notable projects include: Bank One Ballpark, Phoenix, AZ (now known as Chase Field) – provided staff for structural beaming / ironwork, rough and finish electrical. Arizona Mills Mall, Tempe, AZ – provided staffing for installation of custom lighting, electrical and CCTV during construction.
Universal Precision Tools – Tempe, AZ August 1995 – June 1998
Assistant Plant Manager/Material Handler
Supervision of main production floor; shipping and receiving; order selection; configuration and maintenance of plastic injection presses; production and labor schedules in order to meet quotas and order demand; quality control audits; Certified forklift operator; coordination of daily supervisor meetings.
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