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Human Resources Customer Service

Location:
Mankato, MN
Posted:
July 07, 2016

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Resume:

KEITH HAMM, SPHR, SHRM-SCP

*** ******* **. **, ********, MN 56065

Cell: 507-***-**** E-mail: acvlht@r.postjobfree.com

http://www.linkedin.com/pub/keith-hamm-sphr/8/251/616 HUMAN RESOURCES PROFESSIONAL

SUMMARY: Human Resources professional with over 13 years in senior HR roles. Strong Generalist experience in all aspects of Human Resources. Excellent training and onboarding skills for a diverse population. EXPERIENCED IN: Recruiting/Succession Planning

Benefits

Training

Compliance

Employment Investigations

Orientations & Onboarding

Program Development

Safety Programs

DEGREE: Bachelor’s Degree in Human Resources Management, cum laude CERTIFICATIONS: SPHR, SHRM-SCP

HR TECHNOLOGIES: MS Office programs, Kronos software, proprietary HRIS systems INDUSTRIES: Non-Profit Community Action, Television, Education, Retail WORK HISTORY

Human Resources Manager 2/16 – present

LOWE’S HOME IMPROVEMENT CENTER Mankato, MN

Staffing all full time, part time, and seasonal positions, including advertising, interviewing, hiring, orientations, and onboarding.

Performance management.

Unemployment issues.

Independent Human Resources Consultant 7/15 to 2/16 SELF EMPLOYED

Created/modified/updated employee handbooks.

Reviewed/updated job descriptions for use in performance appraisals.

Placed employment advertisements in newspapers and online using job descriptions.

Reviewed and updated files to meet compliance requirements. Volunteer Coordinator (Management) 9/14 to 6/15

HABITAT FOR HUMANITY RESTORE Rochester, MN

Store management team, operations, including opening and closing the store and financials.

Defined and implemented the Volunteer Coordinator position and established how the position interacted with other management and affiliates.

Successfully recruited and scheduled volunteers to work at various positions for the store.

Onboarding and training volunteers and paid staff.

Created trainings and handbooks.

Interviewed potential employees/volunteers.

Human Resources Coordinator (Department Head) 5/01 to 9/13 MINNESOTA VALLEY ACTION COUNCIL, INC. Mankato, MN

All HR functions for Minnesota’s second largest Community Action Agency including:

Developed the agency HR program and policies.

Maintained, updated, and distributed the Employee Handbook, including HTML and CD versions.

All FMLA, ADA, EEO/AA, ERISA compliance, including reporting.

Successfully recruited staff and management, from ad placement to screening and interviews.

Created new staff orientations, onboarding, background checks, drug testing.

Created and delivered various staff trainings including safety, customer service and ethics, and online trainings.

Performed Workers’ Compensation, harassment, discipline, and termination investigations.

Primary company agent for Workers’ Compensation and Unemployment issues, including hearings. KEITH HAMM, SPHR, SHRM-SCP

101 Lincoln St. SW, Mapleton, MN 56065

Cell: 507-***-**** E-mail: acvlht@r.postjobfree.com

http://www.linkedin.com/pub/keith-hamm-sphr/8/251/616 HUMAN RESOURCES PROFESSIONAL

(Continued)

MINNESOTA VALLEY ACTION COUNCIL, INC. Mankato, MN

Participated in the Compensation and Benefits initiatives and committees.

Managed all benefits and billing, including 403(b), health and supplemental insurances.

Maintained personnel and I9 files, HRIS updates and reports.

Established the budget for the HR department.

Chaired the Safety Committee.

Full-time and Adjunct College Instructor 5/00 – 5/05 RASMUSSEN COLLEGE Mankato, MN

Concurrent with MVAC and Good Samaritan positions. Taught a variety of college-level courses, including:

Human Resources (on campus and online), Risk Management, Business Ethics, Management and Supervision.

Website creation and e-commerce, Microsoft Office programs. Human Resources Director (Department Head) 10/99 – 7/00 GOOD SAMARITAN CENTERS Winthrop & Lafayette, MN

Primary responsibility was recruiting nursing staff.

Recruited staff using print advertising, job fairs, college and high school recruiting.

Recruited volunteers.

Interviewed staff pre-hire, performed reference and background checking.

Responsible for new hires orientations, staff retention, Staff Council, EEO/AA.

Successfully developed a plan for a staff daycare program, including grant writing.

Performed wage and benefits studies for use in recruitment and retention. EDUCATION

Bachelors Degree in Human Resources Management from the University of Wisconsin-Superior, graduated cum laude.

CERTIFICATION

Professional (PHR)/Senior Professional in Human Resources (SPHR) for over 13 years. SHRM Senior Certified Professional (SHRM-SCP)

ADDITIONAL EXPERIENCE

Contract Design and Implementation

KDLH-TV, Duluth, MN

Aided in the design of the IBEW contract, including negotiation, and implementation for over 9 years.

Training

South Central College, North Mankato, MN 2012 – 2014

Created and presented seminars to small business owners on Human Resources subjects, including recruitment and hiring, legal issues, and handbook creation. Volunteering

Search Committee for City Administrator, North Mankato, MN 2013

Interviewed and vetted candidates for the North Mankato City Administrator City of North Mankato Board of Appeal and Equalization 2013

Reviewed property taxes and assessments for residents of North Mankato



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