Customer Service Manager
Resume:
IBRAHIM AMINOU
AUSTIN TEXAS, ****1
EDUCATION/TRAINING
Washtenaw Community Health Organization (Eastern Michigan University Continuing Education) 02/06 - 08/06
Ypsilanti, MI
• Direct Care Staff Training
• Course Content: Recipient rights, Health and Aging, Medications, Nutrition and Quality of Life Issues, Health Issues and Safety, Recreation and Aging
A.D.C. Cee Corporation 2004-2005
COURSE CONTENT: Audio video sound systems programming and installation Tascam sound systems technology, data systems and equipment maintenance. Centre de Formation Hoteliere (C.F.R.H) 1993 - 1997 Nice, France
• Professional Post-Secondary Degree in Hotel Management, 1997
• Area of Focus: Restaurant, Food and Beverage Management(hospitality entertainment) Groupe Accor Accademie Sofietel International & C.F.R. H. (Nice, France) 1988
(WORKING AND LEARNING)
CULINARY ARTS AND TOURISM
FOOD AND BEVERAGE (GENERAL BAR & RESTAURANT & KITCHEN ORGANIZATION) BANQUET AND WEDDING, PROTOCOLS, BUFFET AND A LA CARTE, SERVING TECHNOLOGY COCKTAILS AND VARIETY OF MIX DRINKS ELABORATION
WORK EXPERIENCE
Sahara Lounge, Austin, Texas 08/11 - present
Duties: Sound system design and management, cook
George Washington Carver Museum, Austin, TX 09/11 - present Duties: Music and dance instruction
Ann Arbor Rec & Ed, Ann Arbor, MI 2009 – 2011
Duties: Musical instruction for adults and children Community Records, Ypsilanti, MI 2010 – 2011
Duties: Musical instruction for children in afterschool programs Real Seafood, Ann Arbor, MI 07/10
Duties: Line cook
Blue Nile Restaurant 01/10 – 06/10
Duties: Cook
Spectrum Community Service, Ypsilanti, MI 08/05 - 10/09 Nurse Aid
Duties: Providing care to patients, assisting patients with various activities Marriott Hotel, Ypsilanti, MI 734-***-**** 01/02 - 10/03 Room Service Attendant/Restaurant Manager
Duties: Serving breakfast, lunch and dinner; houseman; waiter; bar tender Marsh Plating Inc., Ypsilanti, MI 09/01 - 01/02
Material Handler
Duties: Inspecting materials, raking, loading/unloading material, moving materials with a fork-lift
(was very busy work environment assembly,inspection, maintenance,shipping,receiving Duties: working with a team organizing and inspecting, supervising the finishing department
(was very busy work environment assembly,inspection, maintenance,shipping,receiving Myco and Taliana Inc., New York, NY 05/00 – 12/00
Duties: Sales, advertising
World sound –C.A production and assembly, 1041Harlem N.Y.C 2000 RADIO R&M and TV station (Niamey-NIGER)BP 420 SN#2-227-**-****** 1993 - 1997 Sound technician installer FM transmitter maintenance, Radio DJ Restaurant Manager Seasonal employment between 07/88 - 04/00 Sofitel International and Academie Accor, Paris, France Duties: Bar tender, banquet supervisor, wine and cheese specialist, customer service, hospitality SKILLS
• Basic computer skills, electronic and audio-video equipment installation (Windows, Internet navigation), mechanical knowledge, musical abilities (traditional West African instruments), team oriented, creative personality, fluent in several languages (English, French, 6 different African languages/dialects), conversational in German, Dutch and Italian
REFERENCES
• Ms. Eileen Bristol, 512-***-****, E-mail: ********@*********.***
• Mr.Gidi Agbeko 512-***-****
• Mr. Issa Sall, 313-***-****
• Mr. Roland 704-***-****
Contact this candidate