To, The Hiring Committee

Dear Sir/ Madam,

Re: Office Assistant

I am applying for the above related position in Calgary, Canada. I have over 3 years of working experience in Procurement and Inventory control. Currently I am working as a Food Restaurant Manager in Extreme Pita and previously was working as a Warehouse operation support on the SAP system for the client TELUS communication in Calgary, I have achieved certificates of Diploma in Entrepreneurship and Business Development, Diploma in Pharmaceutical Assistant, Degree of Tourism in Management and Marketing Program As I have all quality skills for this position and I gather experience in different industries such as Pharmaceutical, IT industry, and Service industries, CRM, SCM, Logistics. Also experienced in SAP SD/MM/ FI/PM/WM module Configuration, implementation consulting, AMS support and Computer skills (technical & functional), I am very hardworking, punctual, supportive and ready to learn more knowledge from the experience which is important to work with Office team.

In addition, I have done multi task with multiple skills, such as working in fast-paced environment with less supervision, helpful to coworker, Problem solving skills, Interpersonal and excellent communication skill, decision making skill and customer service skill.

I appreciate your consideration and I look forward to hearing from you at your earliest convenience. I am willing to attend your office place for an interview or I will contact again two week later. I have attached my resume as an attachment for your review. If you have any question or concerns please contact me by Cell phone: 403-***-**** or Email: acvl61@r.postjobfree.com

Thank you

Yours sincere,

Minal Pandey

KEY SKILLS

Highly Motivated, goal oriented team player with excellent leadership qualities, presentation, analytical and interpersonal communication skill

Having 3 years of experience in Procurements (purchasing, negotiation, invoice process and billing etc) and material masterdata and Inventory Control.

Over 5 year experience in SAP application, Maintenance and support worked as Functional OTC (Order to Cash) SPOC agent.

Customer sensitive, focused and innovative management professional, experienced in technical and business environments.

Knowledge of SAP in Business process, data mining in Logistics, Procurement, Inventory control, CRM, SCM, Retail, Service, Warehousing, and Production industry.

Microsoft office suits, Data Entry, Kroll, Health Watch System and Computer Programming C,C++, MY SQL, HTML, Linux/ Unix OS, HP tools, IMG tools- implementation guide, Remedy, IDOC, Web applications.

3 years of functional experience in Sales and Marketing,

Office Management, Organizational skills, Business Development, Sales, Recruiting, Training

Fluent in English, Hindi, Guajarati, Urdu, Panjabi

First Aid Certification “C” Level, WHIMIS

EDUCATION

Pharmacy Assistant Diploma

CDI College (Calgary, AB) Jun 2011 – Mar 2012

Bachelor of Tourism Studies (Distance Education)

IGNOU, University (Gujarat, India) Jan 2003 – Dec 2008

Diploma in Entrepreneurship and Business Development

Entrepreneurship Development Institute of India (EDII), (Gujarat, India) Jan 2003 – Dec 2003

Diploma in Computer science

Maratha Mandal Polytechnic Belgaum. (Karnataka, India) Jul 1999 – Aug 2002

WORK EXPERIENCE

Extreme Pita, Calgary AB Dec 2015 to Present

Manager

Responsibilities

Responsible for operational efficiency and creating a relaxed environment where service delivery and product quality is second to none. Leading from the front & in charge of maintaining high levels of hygiene and enforcing strict compliance with all health and safety legislation.

Being highly visible and the face of this business.

Ensuring the correct use of cleaning materials and equipment.

Supervising the shifts of kitchen, waiting and cleaning staff.

Meeting and greeting customers and organizing table reservations.

Advising customers on menu, beverage and drink choice.

Recruiting, training, managing and developing a team.

Inventory Count of the stock and create purchase order for the stock

Maintenance of the computer system and software, security cameras and devices of the store.

Generate weekly and monthly business, account,sales and performance report for the owner

Make a strategies of the marketing for the business to increase sales.

TELUS Communications, Calgary AB April 2012 to April 2015

Warehouse Operation Support

Responsibilities

Responsible for various administrative task using SAP, such as creation, issuing and maintaining Purchase Order, Requisition, RFQ, Material document, Invoice.

Reviewing Purchase order, Contract agreements, maintain prices of the material in the system.

Responsible for creating reservation for special stock for the customer in the inventory control.

Create pick list of different plant for same material and drop the order.

Add, update, process K-forms, kiting request, for SKUs, and POs in to the Master data

Maintain material master data for pricing and values of the materials upon material type and valuation class.

Reporting on monthly open STO(PO), GR, daily KPI, monthly SLA, weekly production of wire line and wireless product from SAP into power excel to the Clients

Created Technical Objects such as Functional locations, Equipment & BOM's

Log the tickets to the SPOC for issue depending on level of volume (High, Medium, and Low) and provide the process information to user via Email or Phone call.

Coordinate with team leaders of the clients to manage STO’s, Production, Inventory movements, Order drop, Pick pack quality check, shipping

Maintaining Material listing and exclusion of materials to be purchased by eligible customer

Fulfill West Canada forecasting production of bi-weekly

Run MRP and convert in to the planned order then transfer in to purchase requisition

Reporting on Material, Pricing,,Material master data, Customer Master data Record,

Working with product development department to finalize saleable sku and its kitting request for the kitting operational use.

Reporting to management team for order mis-shipment and create weekly log of Root cause.

Assisting Business leader of clients for gather onsite information about an issues and resolve them.

Reporting ( Labor cost against production (kitting, Packaging, flashing, shipping, Project Estimate cost on daily, weekly and monthly basis)

Assigning material scrap report with LOT# and forms with COD.

Handling responsibilities for Material quality check, Basic accounting over production/labor cost

Provide direction to 12 team leaders regarding high volume of production

Responsible for process and manage inventory- related transactions

Reporting on Inventory management (count, balance, variance, investigation, root cause) on a daily weekly and monthly basis

Created Refurbishment Orders for refurbishment of repairable spares.

Goods Receipt, Goods Issues, Transfer Postings, and worked on tolerances

Responsible for work requested by operations, day-to-day corrective maintenance activities, preventive maintenance, new installations / modifications, requirements of external support if necessary, assessment and ordering the spare parts

Break and fix ESN status issues (uploading physical ESNs in SAP), Change the status of ESNs (AVBL, EDL ESTO, ESTO etc.)

Upload listed ESNs in the system before load arrives from the vendor

Manage vendors’ invoice, ensure invoice are correct and match the purchase order/ requisitions

Responsible for create and add storage type (connect storage location, virtual storage location, Pick face, UML zone etc.) with different warehouse or plant), create/add material masterdata, STO/PO, Order and help in to order drop.

Apply pricing condition for special customers and change MRP according to material upgrade.

Handling account payable and receivable monitoring and reconciliation

Crew BOS Products Limited, Gurgaon, India Jul 2010- Jan 2011

Supporting SAP SD/ MM Consultant

Mapping of SD business in SAP by building up the Enterprise Structure in coordination with the FI module/ MM/ WM/ PM

Gap analysis between AS IS and Should be study

Expertise in the configuration of O2C (Order to Cash) and P2P (Procure to Pay)

Defined and assigned Enterprise structure, Sales area such as Sale organisations, Distribution channel, division, Plant, shipping point, material, storage location and types Picking area, vendor, purchase order, bins, delivery document, number ranges, deference indicators, transfer types movement types, doors, material staging area etc.

Customized Pricing (Price configuration, Condition technique, Condition types, Access sequence, Condition records, Special functions, customer hierarchy for pricing, special condition types), Taxes, as well as credit/debit notes. Interacted with ABAP team members and providing them with table names for developing user exits for special pricing conditions

Involved in Go Live of SAP R/3 PM module and also in ECC 6.0 Up gradation Project

Expert Knowledge in Customization and Defining of Tech objects such as functional locations, Equipment's, Bills of Materials for PM Module.

Creating and updating of Master Data for SAP PM for Technical Objects/Task lists/Maintenance plan, Service Notifications etc.

Hands on experience in Scheduling of Preventive Maintenance orders, creation of Notifications, Breakdown maintenance orders and Refurbishment orders for SAP PM

Hands on experience in configuration of Fleet Management solution for PM module

Expert experience in creation of various types of BOM's, Work centers and Task lists, Permits, Measuring points and Counters, Warranties and Master data loading through LSMW and also had good experience in FRICE.

Configured interfaces to suppliers including Purchase order notification (EDI 850 out bound), EDI 856 (Advance shipment notification inbound), EDI 810 (Vendor invoice inbound). This configuration includes extension of existing IDOCS, creation of partner profiles, creation of new status codes, mapping of EDI data.

Created Bill of material- BOM to combine multi items and sub items to make single object using CS01 t-code or using IMG path

Created various types of Orders, like Planned Order, Service Order, Break down Maintenance Order, Refurbishment Order, Schedule Maintenance Order, Predictive Maintenance Order etc.

Used fleet management settings for automobiles and assigned view profiles for object types, defines consumable types, defined usage type fleet, Engine types for fleet objects and made settings for unit of consumption.

Worked on Setting up the support team, knowledge transfer and work allocation,

Responsible for Creating a database of issue to the team member with expected date of completion of the task

Customize of various Sales document types, Item, categories, output Determination, routes, Partner determination, text determinations, Incompletion Procedure and define all determination procedure with condition techniques, delivery, billing document, price, good movements, picking and packing.

Configured Incompletion procedure to scan missing data in the system such area as

Pricing condition record uploaded, for different key combinations such as Master Data Collection meeting the business requirements.

SD/ FI Integration- revenue account determination, G/L accounts, account keys.

Worked on defining transportation zones, transportation planning points and document settings.

Raj Overseas Pvt. Limited, Panipat, India Jan 2009 – June 2010

SAP AMS Support service

Worked as functional SPOC- single point of contacts for SAP OTC (order to cash), SAP Master data- Vendor Master, material Master, Customer Master, PGI etc. using supporting tools and provided post implementation application support to the x-users and trained them how to use SAP system for the routine basis.

On call support, log the tickets for the SAP error while executing.

Provide Incident and Problem Management end-user support by resolving SAP SD/ MM/ FI/ WM issues reported in the help desk ticketing system of the assigned client

Ensures timely response and resolution to support requests by meeting established service level agreement (SLA)

Maintained business data, header data, contract data, sales activities, schedule line data, partner, delivery header data and delivery item data.

Perform SAP system configurations and customizations

Coordinate with other IT teams (SD Team and Application Support) to ensure successful project implementation and support

Report writing in SAP quick viewer

Maintenance of the exchange rate difference.

Maintain users Limited and mandatory field access, creation, Modify, mapping, lock, and unlock issues.

SSA International Pvt. Limited, Panipat, India Sept 2007 – Dec 2008

SAP SD/MM Analyst

Participated in an SAP SD implementation as functional Consultant for Client.

Configured SD Enterprise Structure and initial customization as per business needs

Configured order to cash (OTC) process including sales order to invoicing and cash application as well as process control elements such as document types, item category and schedule in category.

It was also linked to MM and WM to support the sales and contracts. Each of these areas required unique pricing considerations based on volume, account type, commercial vendor, promos and specials.

Baseline configuration of SD (Sales org, division, distribution channel) and MM (Purchasing Organizations, Plants, Storage Locations, Purchasing Groups).

Configured credit management including credit control area, credit groups.

Configured consignment process for the stock which is located at customer location.

Configured Batch Management, variant configuration.

Involved in task allocation by practising the work test management process in QC

Integrated SD with MM, and FI/CO modules.

Configured cross selling for the combinations material for order material through condition techniques

Revenue account determination- Dependencies for Revenue account determination, assignment of account keys and GL accounts. Worked with FICO team to streamline revenue recognition.

Using the LSMW tools, responsible for loading key cut-over data into system including customer master and credit master.

Configured material determination using condition technique.

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