Customer Service Representative
Resume:
RAM KUMAR RAUT
Calgary, Alberta
T3J0B9
****.*****@*****.***
CAREER OBJECTIVE
Pursue a prolonged career in a challenging environment where I can utilize my skills and knowledge to the optimum level thereby exploring my potential and ensuring mutual growth.
AREAS OF EXPERTISE
Dedicated, self-directed and passionate
Excellent communicator & effective Leader with the competency to motivate team
Competent in carrying out effective demonstration and presentation
Professional Work Ethics
Fluent in English and Hindi
Microsoft Office Proficiency
EMPLOYMENT PROFILE
Marketing Manager December 2011 – May 2016
SR Steel Industries P. Ltd., Nepal
Accomplishments:
Growth of market share from 4% to 12% within two years
Generated increased demand and helped in expanding the production facility to 20 TPD from 10 TPD
Recruited sales & marketing team and mentored them
Carried out effective promotional campaigns (ATL & BTL) all over the country
Developed the sales network in major regions of the country
Generated demand of TMT Rebars from major projects like Likhu Hydropower, Marsyangdi hydropower, Rasuwagadhi hydropower as well as different bridges and other projects within the country
Periodic meeting with sales, dispatch, production, purchase and HR department for continuous quality in all aspects
Assistant Sales Manager February 2005 – September 2009
Rainbow Distillery, Nepal
Accomplishments:
Created dealer network at major areas of western Nepal
Increased the market share by 20% in the western Nepal
Promoted to Asst. Sales Manager from Sales officer within 2 years from the date of recruitment
Successfully handled customer complaints and resolved them in time
SOCIAL AFFILIATION:
Team Coordinator
ProSports Nepal
Conducted Kathmandu Marathon since 2007 and recently conducted 9th Kathmandu Marathon 2015, with the purpose to help solve social issues in coordination with different NGOs and INGOs
ACADEMIC PROFILE
Masters in Business Administration (MBA) – Marketing 2009 - 2011
Purbanchal University (NEPAL)
Bachelors in Business Studies (BBS) - Finance 2004 - 2007
Tribhuwan University (NEPAL)
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