Post Job Free
Sign in

Customer Service Representative

Location:
Calgary, AB, Canada
Posted:
July 08, 2016

Contact this candidate

Resume:

RAM KUMAR RAUT

****-*** ******** ****, **

Calgary, Alberta

T3J0B9

403-***-****

****.*****@*****.***

CAREER OBJECTIVE

Pursue a prolonged career in a challenging environment where I can utilize my skills and knowledge to the optimum level thereby exploring my potential and ensuring mutual growth.

AREAS OF EXPERTISE

Dedicated, self-directed and passionate

Excellent communicator & effective Leader with the competency to motivate team

Competent in carrying out effective demonstration and presentation

Professional Work Ethics

Fluent in English and Hindi

Microsoft Office Proficiency

EMPLOYMENT PROFILE

Marketing Manager December 2011 – May 2016

SR Steel Industries P. Ltd., Nepal

Accomplishments:

Growth of market share from 4% to 12% within two years

Generated increased demand and helped in expanding the production facility to 20 TPD from 10 TPD

Recruited sales & marketing team and mentored them

Carried out effective promotional campaigns (ATL & BTL) all over the country

Developed the sales network in major regions of the country

Generated demand of TMT Rebars from major projects like Likhu Hydropower, Marsyangdi hydropower, Rasuwagadhi hydropower as well as different bridges and other projects within the country

Periodic meeting with sales, dispatch, production, purchase and HR department for continuous quality in all aspects

Assistant Sales Manager February 2005 – September 2009

Rainbow Distillery, Nepal

Accomplishments:

Created dealer network at major areas of western Nepal

Increased the market share by 20% in the western Nepal

Promoted to Asst. Sales Manager from Sales officer within 2 years from the date of recruitment

Successfully handled customer complaints and resolved them in time

SOCIAL AFFILIATION:

Team Coordinator

ProSports Nepal

Conducted Kathmandu Marathon since 2007 and recently conducted 9th Kathmandu Marathon 2015, with the purpose to help solve social issues in coordination with different NGOs and INGOs

ACADEMIC PROFILE

Masters in Business Administration (MBA) – Marketing 2009 - 2011

Purbanchal University (NEPAL)

Bachelors in Business Studies (BBS) - Finance 2004 - 2007

Tribhuwan University (NEPAL)



Contact this candidate