IT Project Manager
Resume:
Donna Beach
IT PROJECT MANAGER
Career summary
An experienced project manager with a history of coordinating the activities of project personnel to ensure projects progress on schedule and within budget. Recognized for expertise in leading complex IT projects, along with exemplary ability to manage multiple priorities and thrives on increasing challenges. Proven track record for analytical problem solving aptitudes, developing action plans, and resolving complex situations. Equipped with articulate communication and interpersonal skills in building positive and long term business partnerships with professionals of all levels. Key Material
AREAS OF EXPERTISE
Project Management Strategic Planning
Process Improvement Training/Evaluation
Power Communicator Business Awareness
Project Planning
PMO Development
Cross Functional
Team Leadership
Professional Experience
British Telecommunications Group, Cincinnati OH 4/2016-present Apex Systems
PMO LEADER Senior Project Manager
Accomplished a main strategic objective by overseeing multiple project activities to construct a global customer facing PMO organization. Key Highlights:
Executed day-to-day activities in the Project Management Office (PMO) to ensure IT programs and projects meet organization goals and requirements.
Managed a team of IT Project Managers to support specific projects as well as oversee the full portfolio of IT projects
Managed the portfolio of IT projects to ensure execution against defined metrics, milestones, and budget
requirements, allocate resources, understand
interdependencies, and track performance
Synchrony Financial, Stamford CT August 2015 – April 2016 Resolvit
Global Risk and Compliance Release Manager Deployment Manager Took part in Synchrony Financial’s full separation from General Electric
(GE) in an extensive effort known as “Project Blue.” This divestiture has positioned Synchrony as an autonomous Bank allowing for acquisition of new partners, increased penetration at existing partners and continued broad product suite development.
Key Highlights:
Facilitated release planning meetings with key stakeholders to identify proper sequencing of release events.
Ensured that issues and risks were identified, understood, and dealt with in a manner that mitigates risk to scope and schedule.
Pursued IT and Project compliance with release acceptance criteria and SDLC requirements.
Provided release coordination and communication, with both IT and the business, during and after deployment averaging about 30 releases per month across 10 IT work streams. PROJECT MANAGEMENT SKILLS
Creating realistic and achievable project plans.
Evaluating risks and developing strategies to
overcome project obstacles.
Ensuring effective quality assurance processes are in place to monitor deliverables produced.
Demonstrate commitment to safety throughout a
projects lifespan.
Promoting a company’s image and marketability.
Fully aware of the commercial and contractual
aspects of any project.
Good working knowledge of PM methodologies
and tools such as; Agile, Waterfall, Lean, Kanban, and MS Project.
Managing a diverse team of professionals.
Resolving/escalating issues in a timely fashion.
Ability to lead and develop a team.
Team player, strong attention to detail, ability to work with staff at all levels within an
organizations.
TECHNICAL SKILLS
Network Design/Troubleshoot
Data Mining Tools and Techniques
Social Informatics
Information Systems in Organizations
System Architecture
Systems Analysis and Design
Oracle Database Administration
SQL Database Administration
Linux, Mac, and Windows Operating Systems
Ruby and PL/SQL scripting languages
CREDENTIALS
Project Management Professional: 1627594
ITIL Foundations
2
Kroger Technology, Cincinnati OH Dec 2011 – August 2015 INFRASTRUCTURE RELEASE MANAGER Project Manager
Closely collaborated with product owners, technical leads, and program managers to identify and manage software and infrastructure release calendars and milestone schedules, product backlog and remediation plans, and prioritized scope items for release. Served as primary point of contact for release activities, which included facilitating meetings, managing documentation, and presiding go or no-go discussions. Key Highlights:
Guided and directed team members to optimize throughput utilizing Agile, Lean, and ITIL practices and principles
Initiated and maintained compliance with change management processes as outlined by the Enterprise Change Management Office
Developed quality assurance processes to facilitate testing, build, and deployment plans for all releases
Musician’s Friend, Medford OR May 2010 – July 2011 ECOMMERCE PRODUCT MANAGER Business Analyst
Provided effective training and developed Marketing and Merchandising teams on newly structured enterprise systems as legacy systems were retired. Ensured proper documentation of marketing and merchandising information to drive e-commerce promotions. Properly maintained accuracy of all required merchandising and inventory planning records, data, and basic information.
Key Highlights:
Optimized marketing and merchandising data to develop ecommerce promotions, vendor and item master databases.
Managed the establishment of standardization and uniformity for all required item, vendor, and promotion information through several platforms, including DAX, ATG, SRS, JBS, Tibco, Heiler, and Filemaker.
Restructured SKU related data with regard to promotions, supplier changes, web reports or internal SKU maintenance change forms.
Displayed competency in designing process and procedural changes which improved operation of the department.
Significantly enhanced usability and functionality of ecommerce sites by rendering effectual assistance to Marketing and Content teams.
Other Professional Experience
Floral Source International, Medford OR 11/2005 – 05/2010 Department Manager Project Manager Website Help Ford Motor Company, Batavia OH 12/2004 – 08/2005
Project Team Lead Purchasing Expediter
PERSONAL SKILLS
Anticipates customer needs, champions for the
customer, acts with customers in mind, gains
customers’ trust and respect.
Plans and organizes well, sets a simple course of actions, understands the industry and
marketplace.
Is action oriented, drives for results, sets clear expectations and milestones, can be counted on
to consistently meet or exceed goals.
Challenges the status quo, embraces technology,
and puts forward creative ideas.
Builds effective teams, helps people be their best, values and manages diversity, provides candid
and constructive feedback.
Promotes a culture of collaboration across
organizational boundaries.
Is open to diverse ideas, works inclusively and
collaboratively, holds self and others
accountable.
Maintains an open, approachable communication
style.
ACADEMIC QUALIFICATIONS
Northern Kentucky University 2011-2014
M.S. Computer Information Technology
University of Cincinnati 1997-2001
B.A. Psychology
PROFESSIONAL MEMBERSHIPS
PMI, Southwest Ohio Chapter
Cincinnati Agile Group
CONTACT INFORMATION
3832 Mac Nicholas Avenue
Cincinnati OH 45236
*****.*****.***@*****.***
VOLUNTEER INVOLVEMENT
Girl Scouts of Western Ohio,
Gold Award Mentor
Contact this candidate