Information Technology Active Directory

Aiad Elagha Phone: 312-***-****

*** ********* *** *-****: *****@***.***

Bolingbrook, IL 60440 – U.S.A

OBJECTIVE:

To obtain a position in the Information Technology field that will challenge and allow me to grow with the company.

SUMMARY:

Highly skilled in, team leading, servers administration, and strategic initiatives in the information technology.

Excellent experience with enterprise IT industry.

Clients support with more than 25 years of experience.

Continues quality improvement design and education.

PROFESSIONAL EXPERIENCE:

Trefil Consulting Inc.

Systems Engineer

Americallgroup Inc.

Naperville, IL

5/2007 to current

Managed Windows 2008 /2012 servers located in the data center, from deployment, install, upgrade, and monitoring support using Nessus tools.

Managed Dell & HP Storage Arrays, deploy, install and update.

Managed McAfee server and epo deployment, generate weekly reports for managed and unmanaged end points. Deployed and optimized McAfee ePO 5.1, VSE 8.8, Site Advisor 3.5 and HIPS 8.0. Implemented McAfee ePolicy Orchestrator enterprise anti-virus solution. Managed/Maintained/Updated McAfee Endpoint Security suite solution including ePO, VirusScan Enterprise, Host Intrusion Prevention, Drive Encryption. Managed McAfee ePO infrastructure for over 15K nodes. Performed day to day administration tasks, upgrades and troubleshooting related to ePO and VirusScan Enterprise.

Managed Quantum robotic backup library using Veritas / Backup Exec 2015.

Managed VM servers and hosts, using ESXi 4.0, 5.5 / vSphere 5.5 including, architecture, design, install, with Virtual Center Management, Consolidated backup, DRS, HA, vMotion, VMware Data Recovery. Build, configure, and deploy, VMs and Templates, completed P2V, V2V, V2P, of Windows 2003, 2008, 2012, Hyper-V, networking and clustering.

Installing and managing Checkpoint firewall devices.

Active directory management. Users, computers, GPO, ROLs and FESMO roles.

Disaster recovery experience. Managed the efforts of infrastructure, server, and applications recovery plans. Design and administer programs which include policies, standards, guidelines, training programs and viable quality assurance steps for disaster recovery. Developed and wrote IT BCP policy and standards between main data center site and remote site.

Electronics Data Systems Inc.

Onsite Senior LAN Administrator work for:

Harris Bank – Lombard Operation Service Center

2000 S. Finely Rd.

Lombard, IL 60148

1/15/2000 to 4/1/2007

Systems administrator

Manage 12 locations in the central region approximately 450 users.

Leads project team to open new branches.

Participated in migration from Win95/Win NT and Windows 2000, XP

Assisted server teams in their migration from Novell 4.X to Novell 5.1

Create and administer users and groups and accounts; determine account policies; assign permissions.

Manage and monitor network resources; back-up and restore files and folders; generate and view security logs.

Installation and Support of the Microsoft Office 97/2000/2003

Installation and Support of Windows 95/98/2000/XP, networking components and applications remotely using Desktop Management software made by Intel Corp, MS NetMeeting and Tivoli

Troubleshoot and resolve TCP/IP, IE 6, Firewall and related networking problems.

Manage and monitor 12 Novell servers remotely using Insight Manager Application made by Compaq.

Mainframe Emulation Software (Attachmate AX/400- Alltel) Installation and Support.

Assists in evaluation, testing and recommendation of hardware, software, and network configurations based on clients needs.

Responsible for customer day-to-day supervisory activities and guides team members.

Support operation center from servers and desktop.

Worked on the project migration Novell to MS-Windows.

Manage users / groups accounts via Active Directory.

Tech Transfer International

Park Ridge, IL 60656

November 1995 to September 1999

Team lead

Responsible for establishing networks (installation, cabling, configuration, implementation and troubleshooting) and administering servers, workstations and domains. Assembling, installing, training and troubleshooting hardware and software. All kinds of database and help desk solutions. Major responsibilities include:

Cabling, installing protocols and configuring Windows NT workstation and server.

Novell network and related software such as GroupWise and PC support.

Installing, training and developing database solutions for PCs.

Assembling, configuring and testing PCs.

Troubleshooting LAN, modem connectivity, and GroupWise problems.

Help desk services.

Designing and developing systems using relational database methodologies.

EDUCATION:

VCP 5 VMware Certified Professional

2013

Citrix Server Administrator certification

2008

MBA in Information Technology management

Jones International University – Denver – Colorado

2006

B.Sc. Degree in Computer Science

Elfateh University

July, 1987

SPECIAL SKILLS:

Platforms: Windows Server 2003, 2008R2 &2012

General: MS-OFFICE 2000/2013, Lotus Notes 5.11, DameWare, Remedy, VMware, Backup Exec 2015 and MacAfee Orchestrator.

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