Customer Service Sales

OBJECTIVE

To secure a position where I can continue to expand my knowledge of “the space”, while generating new business and growing revenue.

EXPERIENCE

BUSINESS DEVELOPMENT MANAGER, HIGHWINDS August 2015 – Present

Winter Park, FL

Prospecting for potential new clients and turning them into increased business.

Hunting aggressively to find new business opportunities in “the space”

Identifying potential clients, and finding decision makers within organizations.

Research, build, and maintain relationships with clients.

Setting up meetings between decision makers and company’s practice leaders.

DIRECTOR OF COMMUNICATIONS, SEMINOLE COUNTY LP June 2016 – Present

Longwood, FL

Leveraging social media to gain new members, expand reach, and fundraise.

Managing multiple social media accounts on behalf of the org.

Crafting original content to share with prospective members.

Sharing appropriate materials with members and voters.

Managing the organizations website, and sending mass emails to members.

BUSINESS ACCOUNT SPECIALIST, VERIZON WIRELESS ZONE March 2015 – August 2015

Hyannis, MA

Reached out to local small businesses.

Customized wireless and wired solution to help grow their businesses.

Promoted and provisioned personalized cloud networks.

SMALL BUSINESS SALES REPRESENTATIVE, ADT November 2014 – July 2015

Orlando, FL

Actively prospected new businesses and customized security and productivity solutions.

Utilized SalesForce to build a network of promoters and managed my territory to decrease churn.

LEAD SALES CONSULTANT, SPRINT September - November 2014

Orlando, FL

Drove revenue and produced results by managing the solutions sales process.

Oversaw an effective and efficient store by assigning tasks appropriately.

Opened and closed the store, handled customer escalations, scheduled employees and made decisions alongside the management team while serving as a subject matter expert.

RETAIL SALES CONSULTANT, AT&T June 2014- September 2014

Oviedo, FL

Developed and attained customer experience and sales objectives.

Maintained strong knowledge of all products, accessories, prices plans, promotions and service features.

Provided efficient courteous customer service and assisted in all aspect of product offerings.

Met or exceeded all sales goals put forth by the company.

STORE MANAGER, RADIOSHACK August 2011- July 2014

South Dennis, MA

Managed team and individual performance objectives.

Exceeded goals for monthly store budgets, physical inventory, expense control and loss prevention.

Offered performance-driven strategic planning and motivation.

Negotiated with vendors for all in-store contracts.

DISTRICT SALES COORDINATOR, AMCOMM WIRELESS April 2010 – September 2011

Yarmouth, MA

Executed different marketing strategies and promotions

Provided onboarding and continuous training for sales staff.

Verified deposits and kept cash and inventory losses below company goals.

Negotiated with business owners for employee discount programs and contractual agreements.

EDUCATION

STURGIS PUBLIC CHARTER SCHOOL 2006

International Baccalaureate Diploma

CAPE COD COMMUNITY COLLEGE 2006-2007

Business/Theatre Major

SEMINOLE STATE COLLEGE 2015

Degree in Progress

SKILLS

Management, Customer Service, Business Development, Account Management, Customer Satisfaction, Salesforce/CRM, Sales, Social Networking, Marketing, Training, Team Building, Leadership, Telecom, Infrastructure, Networking, Strategic Planning, Microsoft Office Suite, Adobe Creative Suite, Network Administration, American Sign Language, Negotiation, Relationship Building, Schedule Management, Mathematics, Problem Solving, Territory Management, Technology

EXCELLENT REFERENCES FURNISHED UPON REQUEST

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