Customer Service Manager
Resume:
Benjamin Elijah Miles II
Griffin, Ga 30223
************@*****.***
Work Experience
Substitute Teacher for Spalding County School System (October 2015- Present)
Delivery Driver for Domino’s Pizza (October 2015- Present)
Agent for American Income Life Insurance Company (November 2014-January 2015)
Determined best product for each customer while building rapport and trust
Booked appointments for my manager, my direct supervisor, and myself on a week by week basis
Student Conductor for KSU Concert Band (Spring 2014)
Developed lesson/rehearsal plans/score study
Ran rehearsals side-by-side with Dr. John N. Culvahouse
Student Teaching at McEachern High School (Fall 2013)
Assisted the band directors in all of their day to day endeavors
Made lesson plans
Ran rehearsals for each major performing ensemble
Minor instrument repair
Gave private lessons to interested students
Toys R' Us, Ga (2008 – 2013)
Electronics and entertainment sales associate
Employee of the month (July 2012)
Responsible for stocking, maintaining, and merchandising for the department.
Provided customer service for guests both in the store and over the phone
utilized suggestive selling techniques to move product
Activities/interests
Member of the re-charter class of Phi Mu Alpha Sinfonia of America Nu-Theta Chapter
Music Director (2014-Present)
Duties include:
Running song rehearsal for various ensembles within the chapter
Arranging and organizing performance opportunities
Conductor for any ensemble within the chapter
Historian (Fall 2014)
Duties included:
Keeping a running log of chapter events, activities, and programs
Sending out periodic updates of the chapter’s activities to the national headquarters to be published in the fraternity newsletter
Planning Committee Member (Various Dates)
Worked with others in the group to plan logistics behind various events and trips
Performs in Jazz groups for Kennesaw State
Significant performances:
Final performance of the 2013 Prism Concert at the Georgia Music Educators Association In-Service Conference in Savannah, Georgia under the direction of Sam Skelton
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