Management Technical Support

Carriann Kuryla

** ********** **** *******, ** **527 703-***-****

**************@*****.***

PROFILE Dedicated, skillful program analyst with 13 years of experience in direct program, administrative and technical support utilizes strong interpersonal skills to establish, develop, and maintain effect and efficient business practices, teams, and organizations.

Establishes, documents, and maintains standard operating procedures utilized in program management, implementing processes that improve knowledge management efforts across multiple disciplines

Utilizes extensive interpersonal skills and experience cultivated within both government and private international organizations to effectively support diverse organizations

Analytical professional skilled in building relationships and promoting organizational synergy that drives successful program management.

SKILLS & STRENGTHS

Program Management

Project Management

Process Management

Knowledge Management

Organization Development

Meeting Facilitation

Project Scheduling

Risk Identification / Management

Problem Solving

Written & Verbal Communication

Layout & Design

Technical Document Editing

MS Office

Excel, Word, PowerPoint

MS SharePoint, MS Visio

Team Facilitation

Secret Clearance, 2009

Strategic Planning

Empathy

Quick Learner

Research

Analysis

Training

Continuous Process Improvement

Quality Assurance

EXPERIENCE International Systems Management Corporation

Senior Systems Analyst Washington, DC August 2009-Present

Provides program support for the management of foreign military sales programs for the Center for Surface Combat Systems International Programs Directorate, facilitates drafting, implementation, and maintenance of business processes across multiple disciplines

Coordinates support for meetings, events, and deliveries for the Center with other government and non-government organizations

Oversees, implements, facilitates, and maintains FMS case Integrated Master Schedules and weekly activity Program Statuses for the Center across multiple disciplines

Facilitates drafting of meeting materials and meeting minutes

American Petroleum Institute, Program Assistant Washington, DC November 2002-July 2009

Supported and guided 6000 volunteers, 15 co-workers, and 300+ chairmen through creation and maintenance of committee websites, the maintenance of rosters and persons records, meeting minutes, administering ballots, policies and procedures, ANSI process, and emails

Created and maintained User Guides and standardized formatting and verbiage for ballot and login procedures for internal and external use, served as a technical resource for websites, live meetings, and editing for other API departments

Edited technical documents for formatting, layout, and grammar, per ISO and API requirements

American Petroleum Institute, ISO Technical Committees Program Assistant Washington, DC June 2004-July 2009

Managed administrative support to 1000 volunteer participants involved with two international technical committees, their 11 subcommittees, and multiple work groups

Provided technical support for standards development by assuring editorial accuracy and conformance with the ISO Drafting Directives

Maintained accurate work records through the ISO Central Secretariat database and committee web pages

American Petroleum Institute, U.S. Technical Advisory Group Administration Program Assistant Washington, DC March 2003-July 2009

Assisted with administrative services, preparation and distribution of documents including balloting, project status, website updates, maintenance of membership records, and editing of documents related to the work program of several hundred standards for nine committees

Ensured compliance with applicable ANSI and ISO procedures by provided support and guidance

EDUCATION Bachelor of Science, Database Management (2008)

Strayer University

SPECIAL TRAINING: DON Privacy and Personally Identifiable Information (PII) Awareness Training, yearly • Releasability and Disclosure, yearly • Information Assurance, yearly • Anti-Terrorism/Force Protection Level 1, yearly • DOD Cyber Awareness Challenge, yearly • Uncle Sam’s OPESC, yearly • Records Management in the DON: Everyone’s Responsibility, yearly • Survival, Evasion, Resistance, and Escape (SERE 100.1) Training, 2014 • NATO Security Briefing, 2009 • DAU International Armaments Cooperation Parts 1-3, 2010 • DAU Fundamentals of Systems Acquisition Management, 2010 • DAU Program Manager Introduction to Anti-Tamper (AT), 2010 • DAU Technology Transfer and Export Control Fundamentals, 2010 •DAU Technical Reviews, 2010 •DAU Risk Management, 2010 • DAU Introduction to Lean Enterprise Concepts, 2010 • DAU Lean Six Sigma, 2010 • DAU Intermediate Systems Acquisition, Part A, 2010 • DAU Naval Open Architecture, 2010 •DAU Continuous Process Improvement, 2010 • DAU Capability Maturity Model Integration, 2010 • DAU OPSEC Contract Requirements 2011 • DAU Introduction to Earned Value Management System (EVMS), 2011 • DAU Performance Measurement Baseline, 2011 •DAU EVMS Reports, 2011 •DAU Program Execution, 2011 • DAU Six Sigma Concepts and Process, 2011

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