Roberto Gonzalez-Barragan

**** ********** **. • Weston, FL 33327 • 954-***-**** • acvkmc@r.postjobfree.com • www.linkedin.com/in/robertogonbarr

EDUCATION

University of Central Florida Orlando, FL

Bachelor of Science in Information Technology August 2016

Minor in Business Administration

Major GPA: 3.48

RELEVANT EXPERIENCE

Tropical Nut and Fruit Aug. 2014-Aug. 2015

Junior I.T

Handled technical troubleshooting, including system crashes, slow-downs and data recoveries

Dealt with server and program maintenance, as well as general network and security solutions

Managed user permissions and settings in active directory and exchange management console

Provided help desk support to 35 local users and another 20 remote users

Design and Implementation of Computer Communication Networks Jan. 2016-Apr. 2016

Project

Coordinated with a group of classmates to design a network

Set up and configured the network, (VLAN assignments, IP addresses for interfaces, subnets)

Gained experience using communication networking technologies (TCP/IP, Ethernet, Gigabit Ethernet, ATM, Frame Relay), hardware (routers, switches, adapters, cabling)

TECHNICAL SUMMARY

Certifications: CompTIA Network+

Networking: Router/Switch configuration, VLANs/ Subnetting, Active Directory, Troubleshooting, Helpdesk tickets

Systems/Software: MS 2008/2012 Server, MS Windows XP - Windows 10, MS Office, MS Exchange, MS Dynamics, Ubuntu, PuTTy, Wireshark, Oracle VirtualBox

Languages: Java, C, HTML/CSS, JavaScript/jQuery

OTHER SKILLS

Languages: Fluent in English and Spanish

Design: Skilled in using Photoshop to edit pictures and create interfaces or templates

Customer Service: Refined customer service skills by working at Ralph Lauren for two years. Also worked at Lake Nona Country club, where customer service was the number one priority.

RELEVANT COURSEWORK

Database Concepts

Networking Concepts

Design and Implementation of Computer Networks

System Administration and Maintenance

Operating System Concepts

Security in Computing

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