JENNIFER L. JONES

Aurora, IL *****

217-***-****

acvklf@r.postjobfree.com

linkedin.com/in/jennifer-jones

BUSINESS PROCESS SPECIALIST

Well-rounded Business Process Analyst with over 10 years of experience working with business teams to design new processes and resolve process-related bottlenecks and issues.

* Expertise in SAP Variant Configuration, Material Master, Bills of Materials, Routings, Order Fulfillment and Material Scheduling.

* Demonstrates a knowledge of business processes and workflows and a thorough understanding of project and business objectives.

* Extensive experience in monitoring, tracking, and providing feedback on process performance, trends, and operational improvement initiatives.

PROFESSIONAL OVERVIEW

BUSINESS PROCESS SPECIALIST - VC SAP DEPLOYMENT LEAD

Caterpillar, Inc.

(June 2010 - June 2016)

Leveraged expertise in complex machine ordering scenarios and an understanding of complicated compatibility setups to provide business support to Caterpillar's Mach 1 Business Transformation and SAP deployment.

> Served as a SAP Mach 1 template expert in Variant Configuration (including BOMs and Routings).

> Guided two US facilities through the end-to-end transformation process in preparation for SAP go-live.

> Team lead for the Engineer to Release Regional VC team charged with managing the day-to-day work assignments for a team of up to six on-site and offshore Caterpillar/contract professionals.

> Led the US facilities in VC template and data conversion during the Mach1 readiness. Trained VC support users on the Mach 1 template and plant specific intricacies.

> Gathered facility requirements, identified gaps, facilitated data load conversions, and coordinated/approved business integration testing, system integration testing, and all regression testing that required VC and validated process documentation.

> Successfully deployed SAP at the two plants with zero priority tickets placed within the first three months of Hypercare.

REVENUE ANALYST - PRICE LISTS & COMPATIBILITY

Caterpillar, Inc.

(February 2008 - June 2010)

Managed and coordinated US based Hydraulic Excavator (HEX) Caterpillar Price Lists and Compatibility Software (POC). Published quality reports for worldwide the Excavator Product Group.

> Created and maintained the Compatibility software (POC) for Aurora Sourced Excavators as well as the Aurora Sourced HEX Price List for Worldwide dealers that contained every possible attachments that a dealer could order and have assembled in the factory

> Owned responsibility for ensuring every order within the plan contained compatible parts and for monitoring the US Dealer price list for all other Excavator plants.

> Updated and maintained the database (PRDB) that cataloged all attachment part numbers, their marketing description, and shipping specifications.

> Developed and maintained a quality report used by HEX product support teams for the identification of high-dollar warranties and trends and quality scorecards for worldwide HEX products.

INVENTORY & ORDER MANAGEMENT ANALYST - MACHINE ORDERS SCHEDULING

Caterpillar, Inc.

(December 2005 - February 2008)

Facilitated the order fulfillment process by clearing configuration discrepancies on dealer orders prior to scheduling and optimizing material flow on the assembly line to meet the material and delivery requirements of the dealers. Worked with the factory to reconfigure stock orders as needed to accommodate scheduling and configuration changes.

Early Career Roles

ADVANCED PURCHASING ANALYST

Volt Information Services

2005

> Worked with engineers and suppliers to prepare new product introduction quotes for the building of large mining truck parts.

ADVANCED PURCHASING ANALYST

Volt Information Services

2004 - 2005

> Managed the daily calendars and administrative requirements of the Large Mining Truck Manager and associated direct reports.

AMMUNITION SPECIALISTS

United States Army Reserves

1997 - 2004

> Oversaw and managed a squad of six soldiers.

> Coordinated the logistics and material movement of ammunition within an ammunition supply point.

> Achieved US Army war veteran status.

EDUCATION & TRAINING

Bachelor of Arts, Graphic Design - Advertising Minor

University of Wisconsin - Whitewater

Six Sigma Green Belt Training (Caterpillar, Inc.)

CPR and Emergency Response Certified

TECHNICAL SKILLS

SAP MS Excel MS Word MS PowerPoint MS Access POC (Product Outline Compatibility) EDS PRDB Blueprint Reading/Engineering Drawings I2 Sequencer VPP/A CPL (Caterpillar Price List)

Adobe Photoshop Adobe Illustrator

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