Customer Service Data Entry
Resume:
Doreen Duttenhefer
Mandan, ND 58554
************@*****.***
HIGHLIGHTS
• Possess strong organizational skills with the ability to multi-task and prioritize
• Strong background in customer service
• Personable, loyal, honest, fast learner, and committed
• Substantial experience in delegating tasks, training, and mentoring
• Major strength is to take initiative and lead
EMPLOYMENT HISTORY
Production Filler/Office Assistant
Coca-Cola High Country-Bismarck, ND
12/2015 to Present
• Prepared pre-mix machine for syrup readiness
• Filled premix containers with soda.
• Assisted office staff with various office duties
• Printed out daily labels for production lines
Mail Carrier (contracted)
USPS-Mandan, ND
01/2014 to 10/2015
• Sort mail
• Deliver mail/packages to surrounding rural areas
Licensed Practical Nurse
St. Gabriel’s Nursing Home-Bismarck, ND
08/2012 to 11/2013
• Ensured the safety of residents
• Developed nursing care plans
• Administered medications and treatments
• Maintained residents charts
• Process doctor prescriptions/orders
• Managed certified nurse assistants
• Provided clean and sterile workplace
Data Entry (government contracted)
Laducer’s & Associates-Mandan, ND
04/2001 to 08/2007
• Entered various documents/data for the Internal Revenue System
EDUCATION HISTORY
Bismarck State College
Bismarck, ND
08/2007 to 05/2009
Associates of Art
Associates of Science
United Tribes Technical College
Bismarck, ND
08/2010 to 05/2012
Associates of Applied Science in Practical Nursing (licensed)
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