Administrative Assistant

Shederreyon Sherry Dukes **** Fausse Bayon Rd. Ventress, La. 70783 (C) 402-***-**** (E) ***********.********@*****.***

Professional Overview

Qualified professional that can manage and be a team player always working towards the goals of the company and self at 100%, Director who possess relationship-building skills able to participate in multidisciplinary approach communicating with diverse populations’ age no limits. Searching for a team where my talents, skills, learning abilities and work ethics will be challenged to the core.

Experience

11/2012- Current Collective for Youth After-school Program/Urban League of Nebraska

Site Director, Omaha, NE

Compliant with state requirements assisting youth interactions utilizing data input with Collective for Youth at multiple locations. Coordinate monitor and track staff development trainings utilizing S.T.E.M curriculum. Present for monthly site directors meeting, manage budget, payroll, and other expenses and maintains accurate records utilizing Windows and Microsoft applications. Knowledgeable about adolescent and adult development using conflict resolution skills needed during an emotional crisis. Provides interpersonal, oral and written communication support also building relationships with various investors.

06/2010- 11/2012 Maximus

Sr. Counselor, Omaha, NE

Counseled and assessed client’s issues relating to meeting their individual needs in social service. Compiled and analyze data obtained referring clients to manuals that identify the nature of the client’s issues. Supports a variety of human services programs: welfare-to-work, child support enforcement, child welfare and childcare. Specialized consulting K-12 clients utilizing a special education software. Encourage higher education and assist clients on how they could be empowered through counseling. Experienced with Medicaid and the Children's Health Insurance Program (CHIP).

06/2006 - 08/2008 The Belvedere Condominium

Administrative Assistant/Weekend Supervisor, Arlington, Va.

Provides customer service to clients and the public. Consult with managers and co-workers on how to resolve problems areas. Coordinate needed maintenance checked on equipment performance, and quality of work. Tuned in organizational operating practices and procedures.

Education

Bachelor of Science ‘12 Criminal Justice Bellevue University, Omaha, NE

Associate of Arts ‘10 - Paralegal Kaplan University, Omaha, NE

Certificates: 2013-2015

Management, Advanced Leadership Program, Building Community, Active Learning, Cooperative Learning, Planning & Reflection Reframing, Conflict Structure & Clear Limits for program quality Weikeart Center – Researched base youth developments Youth Performance Quality Assessment (YPQA) – Performance assessment tool on intervention strategies.