Sales Manager

MICHAEL J NICKERSON

**** *. ******* ***., *******, FL 32806

Home: 407-***-****

****.******@*****.***

PROFESSIONAL SUMMARY

Results-oriented, strategic sales professional with 15 years in the sales industry.I am highly motivated and driven. I am

fluent in Spanish and have good communication skills. I plan to utilize my professional skills and experience and apply

them to meet company goals.

CORE QUALIFICATIONS

Results-oriented Operations management

Client-focused Microsoft Office

Training and development Contract negotiation/review/drafting

Excellent communication skills Strong lead development skills

Sales force training Excellent negotiating tactics

EXPERIENCE

CON-AIR INDUSTRIES

Orlando, FL

Sales Manager 03/2014 to Current

Achieved 1400% increase in sales within the first year as Sales Manager.

Led sales calls with team members to establish sales and customer retention goals.

Created and directed sales team training and development programs.

Shared product knowledge with customers while making personal recommendations.

Trained in negotiations and time management.

MARKET TRADERS INSTITUTE

Lake Mary, FL

Currency Analyst 01/2012 to 02/2014

Monitor and analyze the Foreign Exchange market for potential trade opportunities.

Host a daily broadcast to help client navigate the market and teach them the fundamentals of trading currencies.

Produce weekly articles on the Foreign Exchange.

Held one on one training with clients.

GROUPO POSADAS

Mexico City, D.F

Consultant 01/2010 to 01/2012

Trained sales department in Mexico City to increase sales in American market Evaluated progress and provided

coaching and additional training.

Opened call center in Orlando merging departments in Mexico and United States to lower operating costs

Responsible for the marketing of vacation properties using search engine optimization and direct mail.

Managed day to day operations of call center and reported results to Director of marketing.

Participated in various incentive programs and contests designed to support achievement of production goals.

Planned and executed national sales department improvements, updating the company's approach to marketing,

cost analysis, presentations and territory establishment.

SOL MELIA VACATION CLUB

Orlando, FL

Telemarketing Supervisor 01/2007 to 01/2010

Identified prospective customers using lead generating methods and performing an average of 100 cold calls per

day.

Increased sales by 35% over two-year period.

Provided onsite training.

Planned and executed referral program.

BLUEGREEN CORPORATION

Orlando

Call Center/OPC Manager 01/2004 to 01/2006

Established critical alliance with five main integration partners within two-month period.

Developed strategies to harvest leads for the call center, averaging 10,000-12,000 per month resulting in

increased productivity and closing percentages.

Developed alliances with local businesses who provided products and services as premiums which resulted in

higher traffic and sales at our event locations.

HILTON GRAND VACATIONS COMPANY

Team Leader 01/2000 to 01/2003

Made outbound calls and received inbound calls from customers wanting to take a discounted vacation.

Monitored and coached sales team when they did not meet minimum production standards and reported daily

and weekly results to Director of Marketing.

Assisted in the implementation of new sales team selling vacation packages to new property in New York City.

EDUCATION

PARALEGAL STUDIES

Boston University

GPA: GPA: 3.7

GPA: 3.7

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