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Technical Support Administrative Assistant

Location:
Rochester, NY
Posted:
July 05, 2016

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Resume:

Z

Objective: To obtain a challenging and rewarding position that will utilize my skills and education, as well as offer an opportunity for growth.

Experience:

April 2015 to June 2016 (Contract)

The College at Brockport/Metro

Small Business Development Center

Receptionist

Appointment scheduling

Travel Requisition/Purchase Requisitions

General office

Upstate HomeCare – September 2011 – September 2014

Infusion Administrative Assistant

Provide support and assistance to nursing staff with the day-to-day operations

Provide positive, helpful organizational assistance to patients and fellow workers

Primary responsibilities include:

Phone coverage

Prepare paperwork and charts for patients in a timely matter to help prevent delay in shipment of medications

Track delivery tickets and confirm delivery of medications or supplies and confirm deliveries sent via UPS

Update documentation

Process daily deposits

Gravure Association of America - July 1997 September 2008

Administrative Coordinator Member Services

Provide support to President, VP Technical Services and Director of Member Services

Provide assistance with the day-to-day operations of the organization

Provide positive, helpful organization image to members and non-members during personal, electronic and phone contact

Initial and primary contact responsible for membership and annual sponsorship

Dissemination of information (members/non-members/leads list) to meet association goals and objectives for membership growth and maintenance

Preparation of letters and membership folders, log, follow-up and track leads

Coordinate billing/invoicing and process payment

Provide finance support

Process credit card and check payments, Accounts Receivable and prepare daily receivables deposits

Provide support and assist in proof reading semi-monthly magazine

Provide magazine subscription support including controlled, complimentary and paid subscriptions tracking

Took the lead on updating the annual Buyers’ Guide by consolidating data for both the magazine and online guide

Process billing and payments for advertisements and subscriptions

Coordination of annual awards event

Preparation of judges’ materials, entry tracking, and post event award orders

Provide assistance in helping the entrants to enter a winning entry

Provide marketing for event. Though my efforts each year more entries were submitted and more revenue was generated.

Document preparation

Consolidated information from multiple files to create technical manuals, Board of Directors meeting documentation, national conferences notebooks, and event programs

Provided Technical Support

Prior Employment GE Information Services - 1991-1996

Office Administrator

Provided assistance with the day-to-day operations for the sales and technical support team

Prepared presentations and proposals to companies requesting customized software

1988-1991

Temporary positions: Eastman Kodak (1 year contract), Park Ridge Mental Health, Medeva Pharmaceutical, Johnson & Johnson

Personal Skills

Ability to work both independently and as a team player

Prioritize & multi-task projects to meet deadlines

Perform in a professional manner and possess good communication skills

Computer Skills

MS Word, Excel, PowerPoint and Publisher. Database: Various types

References upon request



Contact this candidate