ROBIN D. ZINDA
*** ******** **. **. ***********, NC 28117
Phone: 316-***-**** Email: **********@***.***
OBJECTIVE
To secure a challenging position that will utilize my vast “hands-on” managerial, finance, and outside sales experience, with a firm that will provide the opportunity for personal and professional development.
SUMMARY
• Demonstrated record of high performance standards including: attention to schedules, deadlines, budgets, quality of work, and established goals.
• Excellent communication skills with co-workers and supervisory personnel.
• Experienced working with the entire Microsoft Office software package.
• Excellent organizational and time management skills.
• Self-motivated individual with demonstrated dependable work ethic.
• Strong leadership and supervisory skills. A team player with commitment to quality.
• Diverse background in Management, Marketing, and Customer Service BUSINESS MANAGEMENT
• Managed operations of retail business with $3.5 million of inventory
• Nissan Motor Acceptance Corporation (NMAC) Finance Account Management
• BMW Center Manager New, Certified Pre-Owned and Pre-owned automobiles.
• BMW Finance Manager Retail & Lease Contracts, Compliance and Self Serve funding.
• Supervised and trained up to 50 personnel
• Proficient in ADP, Dealertrack and Reynolds and Reynolds management software
• Applied Specifications and Ordered all New Vehicles for the Center
• Purchased Certified Pre-Owned & Pre-owned Vehicles.
• RDR all Retail Units. BMW Certified Pre-owned Program
• In charge of Internal Control Safety and Security to include: critical items, employee purchases, vendor control, fraud, waste, and abuse. ACHIEVEMENTS
• BMW Platinum Award for 2011 and 2012
• BMW Customer Satisfaction Index (CSI) Average is 98.5
• Highest Gross profit Per Retail Unit in the Central Plains Region
• BMW Center Of Excellence Award
• Dillard’s Number One Area Sales Manager
• AAFES Excellence Award, General Manager,
• Cited for “Outstanding in performance as Sales Area Manager. Commitment to high standards, training, and development of motivated energetic staff. High level of service.”
• “Outstanding Performer”, Inspector General/Pacific Air Force PROFESSIONAL EXPERIENCE
2014-Present Director of Finance, McGavock Nissan, Wichita, KS 2013-2014 Director of Sales, Marriott, Wichita, KS 2002-2013 BMW Center Manager, Joe Self BMW, Wichita, KS 2000-2002 Porsche, Jaguar, Acura Service Manager, Scholfield Auto Plaza, Wichita, KS 1998-2000 BMW Sales Manager, Joe Self BMW, Wichita, KS 1995-1998 Area Sales Manager, Dillard’s Department Store, Wichita, KS 1986-1994 Various Management Positions, Army and Air Force Exchange Service, Okinawa, Japan and Chanute Air Force Base, Illinois
EDUCATION
• University of Maryland
o Continuing Education
• BMW Sales & Marketing
• BMW Sales Manager
• BMW Finance & Self Serve Funding
• Retailing for Store Managers
• Retailing for Managers
• Principles of Management
REFERENCES
Brad Hatt/Managing Partner Sojourn Aviation/316-***-**** John Mastio/Owner Mastio Financial Resources/316-***-**** Dr. Steve Resnick/316-***-****