Customer Service Management
Resume:
Randy Dorsey
Maintenance Technician/Carpenter
Maryland Heights, MO
*************@******.*** - 636-***-****
To secure a creative position which will allow me to make a valuable contribution to a progressive thinking company, and one where my skills will both be tested and enhanced.
Willing to relocate to: St. Louis, MO - St. Louis, MO - O'Fallon, MO
Authorized to work in the US for any employer
Edit
Job Type: Full-time
Desired Salary: $41, 600 per year
Relocation Preference: St. Louis, MO, St. Louis, MO, O'Fallon, MO
Employment Eligibility: Authorized to work in the US for any employer
WORK EXPERIENCE
Maintenance Technician
Castlewood Treatment Center - Ballwin, MO-September 2015 to Present
Responsible for repairs, not limited to landscaping. Working with management to maintain excellent customer service.
Maintenance Technician
Mikat Property Management, LLC - Kirkwood, MO-June 2015 to Present
Responsible for minor repairs inside and outside of customers apartments - Ability to use various types of landscaping and hardware tools not limited to lighting and electrical needs
* Working with management to maintain excellent customer service
Maintenance Tech
Lofts At The Highlands - St. Louis, MO-May 2015 to August 2015
Responsible for minor repairs inside and outside of customers apartments - Ability to use various types of landscaping and hardware tools not limited to lighting and electrical needs
* Working with management to maintain excellent customer
* Ability to use various types of landscaping and hardware tools
Maintenance Tech
Whispering Hills Apartments - St. Louis, MO-December 2014 to May 2015
* Ability to use various types of landscaping and hardware tools
* Responsible for minor repairs inside and outside of customers apartments
* Working with management to maintain excellent customer service
* Responsible for Interior and Exterior maintenance request
Maintenance Tech
Fairwinds River's Edge - Saint Charles, MO-January 2014 to December 2014
* Responsible for minor repairs inside and outside of customers apartment - Ability to use various types of landscaping and hardware tools not limited to lighting and electrical needs
* Working with management to maintain excellent customer service.
* Responsible for Interior and Exterior Paint as needed.
* Ability to use various types of landscaping and hardware tools.
Accomplishments
I was able to clear all tickets that we received through our tells program and my supervisor told me that hasn't happened since he has being an employee at time he had been working there for five years
Maintenance Tech / GroundsKeeper
Hunter's Glen Apartments - Chesterfield, MO-October 2012 to September 2013
* Working with management to maintain excellent customer service
* Ability to use various types of landscaping and hardware tools not limited to lighting and electrical need
* Responsible for keeping an attractive site for both residents and the community such as but not limited to Landscaping, watering plants
Maintenance / Custodian
Pattonville High School District - Maryland Heights, MO-March 2011 to January 2013
St. Ann, MO 63074
11097 St. Charles Rock Road
NHC Healthcare
September 2010 - Dietary Adie
Maryland Heights, Mo 63043
2920 Fee Fee Rd
• Perform defined work routines, using various dietary utensils, supplies and equipment as assigned by the Dietary Manager.
• Provided assistance to the cook in the preparation and service of meals.
• Scheduled meal and snack times.
• Followed Federal and State long term care regulations and Dietary Department policies and procedures.
• Followed cleaning schedules and perform cleaning duties as scheduled.
• Assisted in arranging tray cards, loading food carts, and serving meals.
•Not limited to setting up the dining room and serving residents.
• Washed and store dishes.
• Follow established reporting procedures for the following: • Supply or equipment needs.
UPS
GroundsKeeper / Maintenance
Boulders Springs - Maryland Heights, MO-June 2012 to September 2012
* Responsible for minor repairs inside and outside of customers apartment - Ability to use various types of landscaping and hardware tools
* Working with management to maintain excellent customer service
* Ability to use various types of landscaping and hardware tools
* Responsible for keeping an attractive site for both residents and the community such as but not limited to Landscaping, watering plants
GroundsKeeper
The Boulders At Katy Trial - Saint Charles, MO-April 2012 to August 2012
* Responsible for minor repairs inside and outside of customers apartments
* Working with management to maintain excellent customer service
* Ability to use various types of landscaping and hardware tools
* Responsible for keeping an attractive site for both residents and the community such as but not limited to Landscaping, watering plants
Seasonal / Driver Helper
UPS - Earth City, MO-November 2010 to November 2011
Delivered, package.
Marketing / Sales
Vector - Maryland Heights, MO-July 2008 to November 2009
Sales / Marketing
Sales Marketing
Vector Marketing Corporation - Saint Ann, MO-July 2008 to November 2009
•Assisting Marketing Manager in coordinating various integrated communication and marketing activities.
•Interfacing with counterparts and building up relationships with them at marketing suppliers.
•Coordinating in production of a wide range of marketing communications
•Developing and maintaining sales proposals and collateral, desktop publishing, rate cards, newsletters, brochures, and many other materials related to marketing.
Village Green Management
Maintenace Tech 2 - Maryland Heights, MO-October 2007 to July 2008
To secure a creative position which will allow me to make a valuable contribution to a progressive thinking company, and one where my skills will both be tested and enhanced.
Qualifications
* Excellent organizational skills and time management skills.
* Ability to adapt to a fast paced environment
* Responsible and eager to learn any challenge presented
* Positive Attitude and Team Player
* Responsible for keeping an attractive site for both residents and the community such as but not limited to Landscaping, watering plants
Production Worker
Long John Silver - Bridgeton, MO-June 2007 to October 2007
* Responsible for accuracy of incoming orders and handling money in cashier drawer
* Responsible for maintaining a clean and safe environment for customers and staff
* Trained by Management to do all levels of work and to train all new employees
EDUCATION
Pattonville High School
2002 to 2006
Education
Pattonville High - Maryland Heights, MO
2006
ADDITIONAL INFORMATION
* Excellent organizational skills and time management skills.
* Ability to adapt to a fast paced environment
* Responsible and eager to learn any challenge presented
* Positive Attitude and Team Player
* Ability to train semi-skilled employees and entry level employees
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