Business Analyst
Resume:
SHANNON SAYERS
Atlanta, GA *****
404-***-**** ***************@*****.***
Business Analyst
Experienced Business Analyst and quality assurance professional focused on managing various projects in investment management, including the development of software systems that analyze and construct equity portfolios. Ability to plan and monitor projects; focused on eliciting and simplifying requirements throughout project life cycle. Collaborative member of professional team participating and facilitating sprint-level development plans in an agile process. Review and analyze business systems and user requirements to produce productive user experiences.
Areas of Strength and Expertise
Professional Experience
AXIOMA, INC. December 2014 – Present
Junior Product Owner – Product Development
Serve the end-user and Stakeholders by analyzing market research and customer feedback to bridge the customer and scrum team. Liaise between Development Team, Clients, and Axioma Stakeholders: collaborate closely with the three groups to ensure clear understanding of features for product.
Key Accomplishments:
Forge long-term relations with Clients by traveling to sites and eliciting business requirements and feedback.
Gather functionality requirements from Stakeholders in order to create and/or supplement stories in Jira issue tracking system.
Incorporate input from Development Team regarding high-level business objectives that leads to increases in development velocity and quicker adoption of new technologies.
Liaise between client and development team to allow for strategic implementation and feedback early in product development life cycle.
Educate Sales and Client Service teams regarding new software deliveries, including creating sales collateral at the end of release cycle.
Present product release highlights to Sales and Client Service teams to prepare their product pitch.
AXIOMA, INC. June 2011 – December 2014
Business Analyst
Collaborated with Product Owner to streamline new business requirements of Clients and Axioma Stakeholders and documented in Jira software. Developed and determined scope of product functionality for each release cycle. Liaise between Development Team and Axioma stakeholders to swiftly resolve grievances.
Key Accomplishments:
Established new protocols for performing smoke test at the sprint level and the release level of the product life cycle.
Gathered functionality requirements from Stakeholders in order to create and/or supplement stories in Jira issue tracking system.
Oversaw release cycle backlog by restructuring workload for each sprint level to include dependencies and nuances.
Managed sprint planning and grooming meetings to ensure overall productivity.
Adapted Agile Process to enable Development Team to work autonomously and more productively.
AXIOMA, INC. September 2005 – June 2011
Client Support Analyst – Client Services
Guided Clients to resolve problems consultatively and demonstrated the effectiveness of the solution to prospects during the pre-sales process. Managed and responded to client queries and provided open communication to clients throughout the issue resolution process. Distributed software and risk model products and provided resources to respond to advanced clients’ inquiries.
Key Accomplishments:
Conceptualized and developed structured and custom training for new and existing Clients to ensure knowledge retention.
Led Clients in translating their portfolio construction strategies into Axioma products and provided insights into innovative methodologies.
Created and implemented proof-of-concept analysis via historical optimization simulations, portfolio analysis and product demonstrations.
Trained and guided clients and prospects during evaluations of software products including orientation and daily usage questions.
SUNRISE SENIOR LIVING October 2004 – October 2005
Sales Associate – Sales and Marketing
Investigated promotional opportunities and marketing initiatives to enhance brand awareness. Developed marketing strategies to resonate with potential Clients. Ensured high levels of customer satisfaction through sales service.
Key Accomplishments:
Managed off-site marketing opportunities to widen brand awareness within community.
Obtained market and competition data to analyze potential trends and opportunities within market.
Discussed processes with new residents and their families including move-in process and paperwork.
SUNRISE SENIOR LIVING October 2003 – October 2004
Administrative Assistant
Education and Technical Skills
Bachelor of Arts in Mathematics
UNIVERSITY OF TEXAS Austin, TX 2002
Equities Agile Methodologies Financial Modeling Quantitative Analytics Portfolio Management
Risk Management XML Scrum Jira Design Thinking Balsamiq HTML
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