Engineer Support
Resume:
K.A.Venkatesh Rao
Cross,Gokul 1st Phase
Mathekere,
Bangalore-57
Mobile: +91-961*******
Email:*.*****@*****.***
OBJECTIVE:
To work in a challenging environment where convergence of my technical skills and Technology edge makes the individual career growth and the Organizational growth at large.
Technical Certifications :
HP Certified Desktop Engineer (ESE).
Certificate in “Hardware and Networking” from “Jetking”
Microsoft Certified Professional (MCP)
Microsoft Certified Systems Administrator (MCSA)
Computer Skills: Operating system: Windows NT, 95, 98, 2000, 2003, XP,Vista,Win7,Win 8,Win 10
Application: Microsoft Office 97/2000/XP,2003,2007,2010, Norton antivirus, Data Recovery
WORK EXPERIENCE
Totally 5+ Years of IT Experience
Details of Experience:
1) Period : October 2012 to Till date
Organisation : BananaIP Counsels
Designation : System administrator
Responsibilities:
Taking care of servers,systems,networking and printers.
Managing Hardware firewall with all proper access like user creating,url filtering, web filetering,nating static IP’s,Network Monitoring,user monitoring.
Taking care of digital signature of end users and helping them with proper support.
Taking care of websites and blogs helping in doing minor changes on web sites and blogs
Implementation of file server
Creating of new domains based on user requirement,redirection,url filtering as per user requirement
Helping marketing team in using various mass mail software’s for mass mails.
Installing and configuring dns and dhcp server.
Installing, Configuring & Managing Active Directory
Taking daily backups.
Installing and configuring of antivirus server.
Updating Windows Patches.
Managing Antivirus Server.
Configuring Mails using Thunder Bird.
Giving internet access to users based on Mac IDs..
Attending various types of breakdown calls and solving the issues based on problems,makins sure work goes smoothly.
Vendor Management
Details of Experience:
1) Period : July 2007 to October 2010
Organisation : Logus Business Systems
Designation : System administrator
Responsibilities:
Working as a Onsite Support Engineer in TES PV from Sep 2007 to till Date
Installing Troubleshooting and maintenance of Various Flavors of Linux and windows Operating systems.
Implementation and Configuring and managing Tivoli CDP Backup Software on Laptop’s.
Installing OS, Security and Antivirus updated patches and hot fixes.
Coordinating with vendor’s software and hardware queries.
Installing configuring and troubleshooting of Printers in Linux Environment.
Adding users and configuring the Home Profile for the user accounts.
Worked as a Onsite Support Engineer in Mepax,airtron & Brain leaguefrom Jul 2007 to Sep
Taking care of servers,systems,networking and printers.(at Mepax,airtron and brain league)
Implementation of file server
Installing and configuring dns and dhcp server.
Installing, Configuring & Managing Active Directory
Taking daily backups.
Installing and configuring of antivirus server.
Updating Windows Patches.
Managing Antivirus Server.
Configuring Mails using Thunder Bird.
Giving internet access to users based on Mac IDs.
2) Period : April 2005 to July 2007
Organisation : Precision Infomatic (M) Pvt Ltd. Bangalore.
Designation : Customer Engineer
Responsibilities:
worked as resident engineer in CBOP Richmond road branch (Team Leader representing HP) maintaining 450 desktops.
Maintaining Vendor management in CBOP .
Installing and configuring of lotus client for end users
Installing and troubleshooting of banking softwares used by endusers.
Giving remote desktop support for other braches of cbop.
Rich and varied experience in servicing and maintenance of various types of PC’s
including HP Compaq, HCL, IBM, ACER, Dell, Keltron etc..
Checking and servicing of different types of Laptops including HP,Compaq,Dell,IBM, Samsung and Toshiba.
Troubleshooting and resolveing technical issues
Windows 98, Windows 2000 Professional, Windows XP,MS Office e-mail,
Internet connections, and hardware/peripherals.
Solving the application related problems remotely through GO TO ASSIST.
Installation/Operation and Maintenance of all types of Printers like Epson, Canon, HP and Wipro.
Actively involved in attending calls with seniors,for installing servers
Configuration of Microsoft Outlook, Outlook Express and Lotusclient for end-users.
3) Period : June 2004 to Feb 2005
Organisation : Gateway technology, Bangalore
Designation : Customer Support Engineer
Responsibilities:
Assembled more than 1000 + PC’s
Network Troubleshooting, OS Troubleshooting
Configuration of Microsoft Outlook, Outlook Express for end-users.
Removing virus & updating the patches.
Windows 98, Windows 2000 Professional, Windows XP
4) Period : Jan 2003 to April 2004
Organization : Digicomp systems pvt ltd
Designation : Service Engineer
Responsibility:
Chip level servicing of different types of Motherboards
Quality checking
Diagnosing the Motherboards.
Summary of S.S.L.C Karnataka Educational and
Qualifications cultural society (KECS)
Bangalore.
Second year P.U.C H.K.E.S Collage of art and science
Bangalore.
Additional
Qualification Certificate in “Hardware and Networking” from “Jetking
Sadashivnagar”.
Microsoft Certified Professional (MCP)
Microsoft Certified Systems Administrator (MCSA)
Extracurricular
Activities 1) Represented Inter School drawing
Competition.
2)Participated in School sports competition.
3)Participated in social welfare programme.
Languages Known
To Speak : English,Kannada,Hindi.
To Read : English,Kannada,Hindi
To Write : English, Kannada,Hindi.
General Skills: Good Communications, Hardworking & Ability to learn
quickly.
Personal
Assessment
I describe myself as committed professional; I am capable of proper execution of time sensitive projects. Ready to take up pressures with set deadlines.
Place: Bangalore
(K.A.Venkatesh rao)
Contact this candidate