Executive Summary:
PMO manager with over sixteen years of experience building and growing multi-discipline teams in diverse matrixed organizations. Versatile professional with P&L experience ranging in size from hands-on, small private projects to full scale multi-million dollar high profile projects. Ability to oversee and manage all aspects of products and programs from Design Engineering and NPI engagement to production manufacturing and EOL.
Core Competencies:
Professional Experience:
2012- Nov 2015: Director of Programs and Business Management
Unigen Corp., Fremont, CA. Manufacturer of flash memory devices
Created clear MBOs and PM processes as well as hands on engagement with key projects/customers
Drove domestic and off-shore OEM NPI teams for the development and production of over 200 new designs of hardware, software/firmware for Server and Flash based memory products.
Maintained on time delivery of product with Design Engineering, Validation Test, and Production by establishing clear timelines and negotiated milestones
Manage transition of NPI programs to product release including review of manufacturing capacities, tooling and test requirements as well as transition to low-cost factories for server and memory products
Implemented manufacturing schedules and capabilities review to meet product production demand requirements
Drove Engineering, Quality, and supply base for problem resolution for assembly and component failure
Improved failure analysis reporting, and resolution with Engineering and Quality by implementing an 8D methodology
Managed improvement of document accuracy for BOMs, labor costs and project/program requirements to meet regulatory and capital requirements
Championed BOM/product lifecycle (EOL) and Agile PLM system implementation for ISO 9001 and 13485
Reduced excess and obsolete materials by implementing ongoing review and resolution by program management and materials teams
Increase design product lines and component availability by negotiating partnerships with key vendors for new technology applications
Developed process for quotes and drove cost reduction exercises for both material and manufacturing labor costs
Report KPIs (Key Process Indicators) to other disciplines within the executive team to develop forward looking cost, manufacturing, and test strategies as measured through statistical process controls
Responsible for all program and project P&L review
2011-August 2012: Director of Programs
NBS Designs Inc, Santa Clara, CA. Electronics manufacturer for Cloud/Automotive/Medical customers
Successfully built and trained a cohesive team of Program Managers, Planners and Buyers for this tier III EMS provider specializing in NPI and quick-turn/rapid prototype programs for medical, automotive and telecom customers
Drove internal process for BOM control and quality documentation
Improved OTD by driving production and scheduling meetings with manufacturing to insure critical timelines were met
Responsible for predicting, driving and achieving revenue (P&L responsibility), inventory goals, profitability, and customer project timelines
Implemented best practices and universal formats for KPIs to be communicated internally and externally to customers
Implemented lean manufacturing process for box-build turn key products
Work with Engineering on failure analysis and root cause of manufacturing issues
Implemented improvements to ERP system and purchasing practices improving inventory turns
Created procedures to improve quality of data in PLM system (BOMs, BOM structure, Cost, Lead Times, etc)
Improve margins by 7% through pricing review and cost reduction efforts
2008-2011: Manager of Program Management/Customer Focus Team Lead
Pro Works / Creation Technologies, Santa Clara, CA. Electronics manufacturer for Telecom, Medical and Wireless customers
Managed multiple NPI and production manufacturing teams consisting of program managers, engineers, buyers, document control, quality engineers, assemblers, test technicians and material planners.
Responsible for customer executive engagement/relationship of key accounts
Evaluated and presented current manufacturing line and customer status, as well as P&L financials with General Manager and Regional Vice President on a monthly basis
Produce and presented annual evaluations of customer base and quarterly projections of revenue and gross profit
Achieved profitable growth from $34M to $90M annual revenue while maintaining customer satisfaction and on time delivery.
Defined and Executed business unit key initiatives and strategy to increase revenue by 17% as part of the executive team.
Improved production efficiency by implementing lean manufacturing practices on production lines
Coached and mentored customer focus team members as well as trained other customer managers to improve performance and insure KPIs were aligned with corporate requirements
2004-2008: Manager of Program Management
Sanmina SCI, San Jose, CA. Contract manufacturer of electronic devices for Medical, Semiconductor and Telecom industries
Manager of Program Management for a $120M/year EMS site of a contract manufacturer of telecom, medical and automotive products
Managed increasing revenues by 15% while decreasing inventory liability by $30M through ongoing P&L review
Responsible for overseeing NPI, production, and transition to low cost region as well as end of life programs.
Daily responsibilities include production scheduling, managing site metrics and KBIs (Key Business Indicators) as well as addressing customer escalations and inter-departmental communications (CFT teams) for problem resolution.
Daily tasks include overseeing PM and production involvement of the ECO processes, ERP (Oracle) system data, RMAs, backlog management, materials and production review
High level customer interface to establish and benchmark project timelines and milestones.
Overall site responsibilities include customer contract review for all existing customers as well as evaluation of new customer Manufacturing Service Agreements (MSA) and customer P&L review.
Drove failure analysis and root cause for manufacturing issues with customers, FA labs and engineering for manufacturing improvement.
2001-2004: Divisional Engineering Manager
CoorsTek, Livermore, CA. Manufacturer/Machine Shop of large scale semiconductor process equipment.
Created a profitable multi-discipline engineering design department to support customer prototype design and DFM needs.
Managed new design engineering and manufacturing for prototype equipment using in house machine shops
Implement review of DFM and quality for process and design improvements for manufactured products
Manage production schedule of manufacturing teams and machine shops for fabrication and builds of engineering designs to achieve 98% project OTD.
Developed close relationships with customers and their engineering teams to offer design and development of product that could be produced by the company’s internal shops and assembly teams, thus boosting overall company market share and profitability.
Review and creation of customer SOWs, including material and labor cost, documentation, quality, and EH&S requirements
Ensure proper development of design and parts library for document control and review of all engineering designs
Report ROA (P&L review) of group on an ongoing basis to Divisional VP.
2000-2001: NPI Business Unit Manager
CoorsTek, Livermore, CA. Manufacturer/Machine Shop for semiconductor process equipment.
Business unit manager of a multi-disciplined team of engineers, assemblers, test technicians, buyers and planners for a manufacturer of semiconductor capital equipment.
Responsible for managing production requirements for semiconductor capital equipment OEMs, including production staff, quality management and engineering disciplines
Work with Machinists and Engineers to qualify and produce machined components in house
Evaluated customer demand, ERP requirements, RMA needs, and implement work schedule to meet delivery goals.
Addressed quality and manufacturing issues to improve product reliability
Spearheaded in 5-S implementation and lean-line efforts to improve production output by an order of magnitude without additional headcount and improve OTD to 98%
Member of ERP system integration team to integrate new ERP software (People Soft and Oracle)
1998-2000: Systems Integration Manager/Design Engineering
WTM, Mountain View, CA. Design and manufacture of motion control systems.
Manage production and design engineers for prototype systems design and integration group. The integration group supported multiple high-tech industries in the design and manufacture of prototype equipment featuring robotics, software, and precision motion control systems
1996-1998: Design Engineer / Project Manager.
Universal Systems, San Jose, CA. Manufacturer of semiconductor process equipment.
Design engineer and project manager for start-up semiconductor process/capital equipment manufacturer. Responsible for the design, manufacture and programming of pneumatic and servo robotic automation systems for wafer process equipment.
Education: B.S. Mechanical Engineering, Machine Design, San Jose State University, San Jose, CA.