Customer Service Administrative Assistant

Kristy L. Roland

**** * ******

Home: 815-***-**** Marseilles, IL 61341 Cell: 815-***-****

Education Westwood College -

Working towards BA in Business Management

Associate of Applied Science Degree

Administrative Assisting

Cambridge High School Cambridge, IL

Skills and Computer Applications Accounting Procedures

Capabilities Windows Vista Financial Statement preparation

MS Excel, Access, Outlook Journal Entries

Word, PowerPoint, Publisher Trial Balances

Keyboard 60 wpm-accurately Problem Detecting

10-Key Data Entry Accruals

Voice Recognition

Adobe In-Design & Illustrator

JD Edwards / Oracle

TC1

Other

Business Letter Writing

Collaboration on Team Projects

Self-motivated independent worker

Strong Interpersonal Skills

Proficient Proofreading/Editing Skills

Experience August 2008 – Present

Accounting Clerk/Payroll Administer, US Silica, Ottawa, IL

Accounts Payable / Freight Payables

Payroll processing for 122 employees

Petty cash

Vacation pay

Sustainability, Wellness, & Recycling Committees

Tours & Special Projects

Administrative support for Maintenance Department

May 2007-Present

Administration & Accounting for BR Performance Cycle, Marseilles, IL

Produce invoices, receipts, work orders, business cards, flyers, & all types of correspondence

Perform all accounting & financial duties

Complete all tax preparation & filing

May 2006-February 2007

Administrative Assistant to VP, Geneseo Communications Geneseo, IL

Organize and prepare all company-wide travel arrangements

Distribute and monitor petty cash

Produce company memos, letters, and faxes

Process all incoming/outgoing mail and daily deposits

Organize luncheons, staff parties, and charity fund raising events

Maintain confidentiality

Support to other executive staff as needed

August 2005-February 2007

Before Degree Office Manager (part-time) Cambridge Motorsports Cambridge, IL

Maintain financial records for motor sports repair company

Perform quarterly internal audit and payroll

October 2003-April 2004

Customer Service Rep, Medco Pharmaceuticals Davenport, IA

Developed customer skills answering phones and placing orders

Resolved customers’ merchandise questions and problems

Enjoyed working in teams to achieve company goals

June 1999-December 2002

Manager (part-time)/Bartender (full-time) Sportsman’s Bar & Grill

Responsible for cash drawer daily

Assist with payroll and scheduling

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