SAP Project Manager / Scrum Master HCM Payroll HR

PRAGATI TANDON

Senior Project Manager

email:******.*****@*********.*********:*******.****@*****.***

SUMMARY

●15+ years of extensive global experience in Project Management, Implementation, Development, Configuration, and Production Support across a broad range of industries and geographies (US, EMEA, UK, India, AU)

●Led large global teams successfully through complex program and project tasks. Project Management focus areas include project planning, financial management, staffing, communication and scope management. Delivery-focused and able to motivate teams

●Performed extensive work with project proposals, oral presentations, timeline determination, budget estimation and staffing plans. Multiple engagement experience with global delivery model including offshore functional and development support.

●10+ years’ experience with IBM Global Business Services. Awarded "Service Excellence Award" multiple times in recognition exceptional client service skills. Led multiple onshore and offshore teams to implement SAP at numerous clients

PROJECT EXPERIENCE

Client : PSEG, Newark, NJ Sept'15 – Present

Position Title: Project Manager/Scrum Master

●Scrum master/Project manager for Disability case management, Affiliate report, and ERP UI masking projects.

Disability Case Management PSEG LI

●Managed the process to decide the tool that should be used for disability case management for PSEG Long Island. Responsible for creating overall project management plan, setting milestones, making sure the milestones are met. The tool was decided within cost, time, scope constraints to enable PSEG LI to store the employees disability cases in a secured place.

●Led the implementation of disability case management tool for PSEG Long Island by following an Agile methodology and managing delivery of work through an offshore vendor (TCS). This project enabled automation of a highly intensive manual time consuming process. Responsible for review of Statement of work, price negotiation, cost estimation, monthly budget tracking for the project.

Managed sprint planning sessions among business and technical team to identify user stories so that the requirements become clear. Maintained Product and Sprint backlogs, conducted team design reviews during sprints.

Co-ordinated Integration testing, User acceptance testing and created burn down chart to identify work left verses time.

Accountable for compliance walkthrough and received 100% on compliance projects

Responsible for Production Acceptance and change management activities including getting all approvals so that move to production is smooth and defect free.

Responsible for providing periodic status to stakeholders so that they are aware of progress and schedule of the projects.

Affiliate Report Project

●Led the implementation of an interface that is used for regulatory compliance and audit reporting. This tool is important for PSEG as violation of regulatory compliance regulation can result in federal fines.

Co-ordinated Integration testing, User acceptance testing and created burn down chart to identify work left verses time.

Responsible for Production Acceptance and change management activities including getting all approvals so that move to production is smooth and defect free.

UI Masking

●Led the implementation of UI Masking tool which is used for masking Personal Identifiable and sensitive employee data. Implementation of this tool help PSEG pass audit tests and secure employee information.

Co-ordinated with multiple teams to plan the deployment of tool into different landscapes.

Collaborated with development and testing teams to come up with implementation and testing plan. Identified any dependency on any other teams or projects.

Responsible for identifying any risks and lay out a risk mitigation plan.

Co-ordinated with different modules subject matter expects to understand UI masking impact on other modules.

Reviewed Statement of work to complete the project from vendor and made sure all high level scope is rightly captured and cost the cost estimated is within budget and the time to complete the project is writing project plan.

●Participated in Demo and workshops from third party vendors for Timesheet and Timesheet approval applications for PSEG so that we can come up with best solution in terms of functionality, fit into organization and cost.

Client: SAP Middleware Group, New York, US Jan’ 2014 - Sept’ 2015

Position Title: Product Manager

●Manager for DiscoverSimple HR App - Timesheets, Absences, Travel Management, Approvals using SAP Gateway OData Services.

●Managed full life cycle of SAP based front-end mobile applications for iOS and Android operating systems that are certified by SAP Corp. ("SAP Certified Applications")

●Managed full life cycle of SAP back-end system to work with front-end Mobile application using SAP Gateway OData services

●Over all responsible to deliver the product as per project schedule with limited resources to meet SAP solution delivery time lines. Trained the team on SAP HR processes e.g. Travel and Expense, Time sheet, Leave request etc., Employee Benefits, creating middleware processes using SAP Gateway

Managing Consultant, IBM Global Services, New Jersey, US (2010 –2013)

Client: IBM HRMS (Human Resource Management System) March'13 – August’13

Position Title: Project Manager/ Data Migration Lead for Middle East & Africa release

●Acted as global lead for the Data Migration team for Middle East and Africa release, which included data migration of HR data for 43 countries

●Managed resources and capacity planning for resources from India, China, Middle East and Africa

●Co-ordinated with different teams and planned releases for data migration for all the 43 countries

●Conducted the analysis and defined the scope by defining field to field data mapping activity between SAP and Legacy system (CHRIS)

Client: IBM Blue Harmony Sept'12 – Feb'13

Position Title: Global Test leads for Germany release

●Coordinated the migration of three interfaces/enhancements from development to production environment including resolution of all issues

●Improved the existing ECC to CRM replication process and methodology and instituted daily monitoring and resolution for better CRM master data management

●Analyzed all the scenarios, developed test scripts for scenarios and created test data for comprehensive UAT and SIT

●Supported three SIT cycles and one UAT providing direction and resolving issues for Local German team.

●Supported CRM Mini-master Go-live and quarter close of Germany business by providing weekend and night support for a period of one month; Coordinated with local German Security, Finance, Data integration, Order to Cash and Data Staging teams to resolve 14 Set 1, 37 Set 2 and 7 Set 3 defects

●Analyzed duplicated/inconsistent records in CRM to determine root cause; Developed a process and report to identify and purge/rectify the duplicate/inconsistent records

Client: Ann Taylor, CT, USA Jul'12 – Sept'12

Position: Project Manager

●Managed the delivery of a new custom to improve Ann Inc.’s existing Physical Inventory process in a very tight timeline. The interface provided Ann Inc. the ability to run the store inventory process within the allocated timeframe required. This was the main audit point the previous year since the previous process required lot of manual intervention.

●Responsible for delivering projects objectives within scope, schedule, cost and quality.

Client : IBM HRMS(Human Resource Management System) Jan'11 – Jun'12

Position : Sr. IT Analyst for HK/TW and China release

●Gathered requirements from multiple teams and designed an interface to reconcile differences between SAP HRMS and Enterprise Employee directory

●Led the effort to migrate program wide request documentation from Support Team SAP Solution Manager to Release Team SAP Solution Manager (SolMan)

●Co-ordinated the effort with IBM offshore team

Senior Consultant, IBM Global Services, New Jersey,US (2007 – 2010)

Client: IBM Software Group, NJ, USA Apr ’10 – Sept ‘10

Position : Sr. Consultant

●Managed all aspects of Project life cycle for Optim Test Data Management (TDM) and Data Privacy products. The tool extracts data from production systems and sends it to development, test, or training systems on demand and without any disruption to the production or production support systems

●Led the effort to create a product for IBM to mask sensitive HR employee information from different systems for data privacy reasons

●Showcased the product in IBM international conventions.

Client: Vulcraft, TX, US Feb ‘07 – Apr ’10

Position : Sr. Consultant

●Conducted fit-gap analysis for seven Vulcraft divisions (Texas, Utha, Nebraska, New York, Indiana, Arizona) between legacy systems and standard ERP functionality to determine level of effort required for implementation.

●Co-ordinated the effort to map legacy client system codes and ERP wage type standard codes for conversion. Helped client IT team pull the information from legacy system for Year-To-Date conversions

●Followed up with stakeholders and functional and technical team to design solution to manage hourly and salaried employee’s time sheet

●Helped team to gather requirements and finalize the scope before starting development

●Helped the team scale the time management solution to seven divisions

●Developed issue/risk register to keep track of any issues after go-live. Co-ordinated all development releases and move to production

●Facilitated client decisions and coordinated internal team for HR implementation: parallel testing, cutover activities, dry run, data comparison and Go-live activities for three divisions

●Trained clients and HR administrators with different background and different levels of understanding to maintain master data and run end-to-end payroll process

●Assisted the client team and administrators with year-end processing and reporting

●Documented the development and coding standard of best development practices for development team to write consistent and optimum code

●Co-ordinated end to end solution for material management and warehouse management transactions

Consultant, IBM India Pvt. Ltd., New Delhi, India (2006 – 2006)

Client : Proctor & Gamble, India Apr ‘06 – Nov ‘06

Position: ERP consultant

●Designed and developed ALE and Flat file Interfaces, reports for Benefits, Payroll, Time Management and Master Data for US, Belgium, United Kingdom and Brazil businesses

●Checked schedule adherence, process adherence, quality assurance and effort variance to ensure all metrics were within control limits set by the organization

●Conducted Quality Analysis on all objects developed by the team prior to client delivery

Onsite Coordinator, IBM India Pvt. Ltd., Lausanne, Switzerland (2005– 2006)

Client : Phillip Morris International, Switzerland (Phase 2) Feb’05 – Mar ‘06

Position : ERP Consultant

●Coordinated the delivery of over 750 man-days of work from offshore, including custom development coordination, providing test data, quality analysis and integration testing for Upgrade from SAP version 4.6C to version ERP2004 that allowed more functionality and was Unicode enabled

●Integrated and tested 35 affiliates systems via interfaces (file and ALE interfaces); analyzed and corrected all standard SAP changes using SPAU/SPDD analysis, researched OSS notes, developed project standards and procedures and resolved go-live issues which ensured a smooth go-live transition on-time and within budget

Phillip Morris International, Switzerland (Phase 1) Feb’05 – Mar ‘06

Position : ERP Consultant

●Re-engineered business processes from existing code to prepare functional specifications, coordinated with offshore to deliver over 700 man-days of work by providing estimates, guidelines, procedures, standards and clarifications wherever necessary to separate data and processes belonging to Philip Morris International from the Global SHARP SAP system used by the Altria group, including Personnel administration, Organization Management, Compensation management, employee development, and Expatriation for over 77000 employees

●Re-designed and implemented ADP interface between the new SHARP system and ADP, performed end-to-end interface testing with affiliates, ALE configuration and verification of SAP SLO data migration

●Created and maintained central tracking sheets which were used by the entire project for reporting and planning purposes

●Coordinated with multiple teams (Basis, Functional, Support) during the go-live phase for critical support; Conducted formal knowledge transfer session to bring new team members up-to-speed

Consultant, IBM Global Services, New Delhi, India (2003 – 2005)

Client :Phillip Morris International, India Sept ’04 – Jan ‘05

Position : SAP Consultant

●Reviewed functional specification to develop implementable technical specifications for the developments in Finance, Order-to-Cash, Logistics, Purchase-to-Pay, Plan-to-Produce, and Plant Maintenance; Also prepared unit test scripts and performed quality analysis

Client : Nestle Waters, India Jul ’04 – Sept ‘04

Position : SAP Consultant

●Developed deep expertise of the business process for Dock and Yard to Load Scheduling and helped knowledge transfer of business process within the offshore team

●Designed technical specifications, developed the program and completed unit testing on a complex process to optimize load scheduling

Toyota Australia, India Aug ’03 – July ‘04

Position : SAP Consultant

●Supported upgrade of the SAP system from 4.0B to 4.70 environments and fine-tuned the programs in 4.70 environments using new dimension technologies like OOPS

●Enhanced existing functionality and coordinated with on-site functional team for resolution of issues pertaining to new/enhanced developments

Application Engineer, Panel Builders India Pvt Ltd., New Delhi, India Aug ‘01 – Aug ‘03

Position : Electrical Engineer

●Estimated the price of PCC, MCC Panels, Distribution Boards, Sub distribution Boards for bidding

●Designed PCC, MCC Panels, Distribution Boards, Sub distribution Boards on AutoCAD Releases 14 & 2000 and prepared documents about the optimal cost structure for bidding purposes

EDUCATION:. Bachelor of Technology (2001)

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