JERMAINE HAWTHORNE
*** ******* **** *** * Yorktown, VA 23692 757-***-**** **********@*****.***
Profile
Dedicated and technically skilled professional with a versatile system engineering background
Key Skills
Enterprise Project Management
Teambuilding & Supervision
Development & Training
Report & Document Preparation
Requirements Analysis
Risk Management
Project Management
Systems Evaluation
Lifecycle Engineering
Briefing and Reporting
Virtualization Design
System Administration
Disaster Recovery
Problem Solving
Enterprise Integration
Professional Experience
DPOC Tier III Systems Engineer,
General Dynamics Mission Systems, CRSA INC
06/2014 – Present
Designs and manages cloud architectures utilizing VMware ESXi 5.1, 5.5
Designs and manages Virtual Desktop Infrastructures utilizing VMware View 5.0
Performs lead responsibilities for a team of 10 engineers ensuring successful operations and system proficiency.
Configures and maintains enterprise back-up operations
Configure and maintain snapshots for site-to-site replication
Deploy high availability, load balanced systems utilizing VMware HA and DRS
Conducts performance tuning on cloud infrastructure
Maintains integrity of virtualization baseline and design.
Configure, install, and administer Windows and Linux Servers
Diagnose and troubleshoot Windows and Linux client systems
Implement and configure NAS architectures utilizing NetApp storage solutions
Configures and maintains MS Activity Directory architecture for user authentication and domain access
Provides system training and virtualization engineering support to senior and junior engineers
Performs as subject matter expert for hyperspectral sensor systems and cloud architectures.
Advises leadership and external organizations on establishing robust system architectures and integration
Reviews all integration efforts to ensure engineering rigor and security practices are maintained across the network and advises leadership regarding any possible risks/concerns
Coordinates with program office on new projects to advice on current architecture impacts
Reviews requirements provided by the program office and provides input as needed
Reviews and provides system engineering level rigor packages and advises leadership of recommendation
Manages drawings and server room power, heating and cool statics
Provides engineering assessment for architecture expansion upon request to ensure integration feasibility.
Participates in system requirements reviews, technical exchanges, and design reviews
Supports design, installation, and integration activities of new systems and other equipment
Create and maintain network diagrams and manuals
Samples critical network and information processing system performance parameters
Conduct trend analysis and create reports and graphs as required
Tracks usage levels, monitoring growth rates, determining if capacity levels
Establishes baseline system configuration and performance parameters in support of unique sensor data
Collects system configuration information such as system administration data, system mission, criticality, sensitivity, and work stations applications to accurately capture the health and status the network and track trends to recommend fix actions
Approves and implements all network requests and implements any modifications to the system architecture
Manages KG-245A HAIPE cryptography configurations locally and remotely
Administers software and web applications utilizing
Lead Systems Engineer, BOSH Global Services
07/2013 – 05/2014
Implemented and administered virtualization solutions utilizing VMware (ESXi, View 5).
Deployed high availability, load balanced systems utilizing VMware HA and DRS.
Maintained organization’s virtual desktop environment utilizing; VMware View 5.
Implemented and configured NAS architectures; Netapp FAS 2240-4.
Configured and maintained snapshots for site-to-site replication; Netapp Snap Vault.
Configured and maintained full and incremental backups; Netapp Virtual Storage Console.
Verified security configurations consistent with Air Force requirements; WASSP Tool.
Configured and maintained server and workstation audit log handling; Event Tracker Enterprise.
Updated and monitored enterprise security patches and vulnerabilities; McAfee EPO Server.
Configured data stores for host and virtual machines, tiered layout.
Created and maintained network diagrams and manuals.
Managed enterprise auditing and collection servers; Prism Microsystems Event Tracker.
Managed Cisco switching and routing device configurations locally and remotely.
Managed cryptography configurations locally and remotely, KG-245A.
Administers organizations security baseline and integrity; McAfee EPO Server 4.5
Monitored and troubleshot enterprise, site-to-site backups; Netapp VSC.
Monitored and troubleshot enterprise, site-to-site snapshot replication; Netapp Snapvalut.
Managed MS Active Directory sites and services configuration.
Enterprise Engineer II, Training Brain Operation Center
Beshenich Muir & Associates, CASE, LLC, COMTEK Inc.
01/2009-06/2013
Implemented and administered virtualization solutions utilizing VMware (ESXi, View 3, 4, 5).
Deployed high availability, load balanced systems utilizing VMware HA and DRS.
Implemented organization’s zero clients, four node, and cluster build to include all prerequisites.
Configured data stores for host and virtual machines, tiered layout.
Maintained and administered Vcenter to include creating and maintaining virtual machines.
Implemented and configured fiber channel switches utilizing Brocade DCX directors.
Implemented and configured EMC Clariion storage array architectures; CX 3-20 & 4-120.
Troubleshot SAN’s hardware and network connectivity issues.
Monitored SAN infrastructure and fine-tuned it to increase performance.
Maintained Data Domain infrastructure, configuration, and overall health.
Configured full and incremental backup policies for enterprise backups; Symantec VERITAS.
Maintained storage configurations for database applications (SQL, Oracle).
Performed performance tuning to ensure backups completed with minimal impact on end users.
Conducted troubleshooting and root cause resolution of issues within the backup environment.
Implemented blade and server architectures to decrease footprint and increase efficiency.
Created and advertised updated packages utilizing MS System Center Configuration Manager.
Assisted with organization’s data center build and network presence.
Administered thin-client environments HP Cross Domain solution and Citrix server.
Virtualized server infrastructure saving $5 million in annual maintenance and renewals.
Managed the operations, processes, and users utilizing Microsoft Active Directory.
Provided workstation, server, and LAN troubleshooting support to resolve issues.
Implemented power, environmental, and surveillance network utilized APC Infrastructure Deploy Server 2003/2008 in correlation with Army regulations.
Maintained and troubleshot organizations Communications Security (COMSEC) equipment.
IT Systems Administrator, United States Air Force
06/2002-06/2008
Subject Matter Expert for organizations LAN/WAN issues.
Maintained Base Alerting System utilized MS Windows Server 2003.
Maintained and monitored organizations hardware, software, and network.
Ordered and configured organizations workstations and peripheral equipment.
Provided support for routing, power outages, wiring problems, and network interruptions.
Collaborated with communications department to mitigate trouble tickets.
Maintained disaster recovery procedures for LAN and related equipment/software.
Performed system backup and recovery activities.
Maintained Active Directory for user login identification Processed new users.
Monitored system performance; reported all computing issues to management.
Audited hardware/software inventory to ensure their integrity as well as licensing compliance.
Updated and maintained site administration documentation for policies and procedures.
Provided user training on hardware and software operations.
Kept abreast of emerging operational support technologies and industry trends.
Provided onsite support to the shift- staging leads during high operations tempo.
Interfaced with warehouse, sites, subcontractors and partners on requirements and polices.
Mitigated Information Assurance Vulnerability Alert (IAVA) reports.
Trained 15 command center representatives on computer security on a monthly basis.
Prepared system evaluations, resulting in no discrepancies during HHQ inspection.
Education/Training
Western Governors University B.S Network Management & Design, 2018
Cisco Certified Network Associate (CCNA), 2015
CompTIA Security+ Continuing Education (CE), 2014.
VMWare 5.5 Install, Configure, and Manage Training 2014.
EMC Information and Storage Certification, 2012.
CIW Web Foundations Associate, 2012.
CompTia A+ Certification, 2012.
Windows 7 Configuration Certification, 2011.
Air Force Leadership & Technical School, 2006.