Administrative Assistant/Customer Service and Support
Resume:
KAREN LOIS GREENE
904-***-**** (Cell)
*********@*******.***
Skills and Experience:
Microsoft Office Suite (Word, Excel and Outlook)
Data Entry
Keyboarding (80 wpm)
Inventory Control Software (AS400)
Invoice and Tracking Systems
Customer Service/Field Sales Support
Work History:
Retail Pricing Specialist (Dairy, Frozen, Produce & Floral)
Merchandising Systems Department
Southeastern Grocers
5050 Edgewood Court
Jacksonville, FL 32254-3699
April 10, 2006-October 1, 2015
January 10, 2006-April 9, 2006 (Hired as a Temp through Contemporary Staffing Solutions)
Duties: I was responsible for printing, proofing, and making any necessary changes to my weekly sales plans using SPMS and HQ/TCI computer programs. Also, I processed price changes and markdowns for my Business Unit. Plus, I handled customer service issues from the grocery stores via email and/or phone calls.
Supervisors: Tim Berry/Carmen Bowman
Sales Assistant
Sherrod Vans
6464 Greenland Road
Jacksonville, FL 32258
January 1995-September 2005
January 1987-June 1993
Duties: Administrative support between production facilities and sales. Maintained daily control of inventory tracking system. Invoiced and recorded product purchases and sales. Served as administrative support to Field Sales team. Primary daily contact with vendors such as Ford Motor Company, General Motors, and Chrysler representatives both electronically and in person. Liaison for vendor audits and inventory control. Also performed other administrative functions as required.
Supervisor: Matt Maynor
Bookseller/Head Cashier (Part-Time)
Barnes and Noble Town Center
10280 Midtown Parkway
Jacksonville, FL 32246
July 2005-May 2008
Duties: Cashier, bookseller and customer service. Also, as a head cashier, some of my responsibilities included assisting store management in training of booksellers. Plus, authorizing returns, post voids, exchanges and cancellations.
Supervisor: Barbara Collins
Education:
Anne Arundel Community College
Arnold, Maryland
References:
Available Upon Request
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