Customer Service Assistant

Kelly Barnett

513-***-**** - ****************@*****.***

Work Experience

Senior Investigator, Hamilton County Public Defender Cincinnati, OH

November 2013 to Present

• Investigate alleged criminal charges filed state against a defendant

• Secure reports and records relevant to the case

• Locate and Interview defendant, witnesses, and others having information

• Serve as assistant to counsel

• Examine, evaluate and document crime scenes

• Serve subpoenas and other legal documents

• Document ongoing status of case

Parole Officer, Ohio Department of Corrections Cincinnati, OH

January 1997 to July 2011

• Carefully documented statements, observations and evidentiary materials.

• Conducted interviews with witnesses and clients.

• Drafted and executed subpoenas, search warrants and surveillance activities.

• Prepared case reports from allegations, interview transcripts of interviews and physical evidence.

• Kept current on all agency and state policies, rules, regulations and statutes.

• Conducted arrests and documented all relevant actions pursuant to the investigation.

• Pursued leads, complaints and referrals to determine occurrence of criminal activities.

• Evaluated client progress toward completing terms of probation and addressed

community adjustment issues.

• Supervised offenders to reduce risk to the community.

• Maintained personal contact with offenders through office and community visits.

• Compiled statistical data for monthly, quarterly and annual reports.

• Organized client documentation by checking files and verifying completeness of notes.

• Wrote progress reports and testified under oath at court hearings.

• Screened offender referrals and completed intake interviews and paperwork.

• Coordinated and worked closely with law enforcement, social service agencies and mental health providers.

• Determined appropriate supervision levels by conducting risk and needs assessments.

• Maintained organized offender records and documentation in compliance with department and legal standards.

• Monitored defendants' compliance and progress in treatment by reviewing reports from counseling agencies.

• Employed appropriate incentives and sanctions to achieve desired behaviors and

outcome

Education

Bachelor of Science in Criminal Justice, University of Cincinnati

Skills

Interviewing, Detail Oriented, Problem Solving, Investigations, Customer Service, Verbal Communication, Firearms Trained, Unarmed Self-Defense, Use of Force, Database Research,

Defense Investigations, Monitoring Compliance, Collaboration, State of Ohio Notary

Contact this candidate