Technical Support Maintenance
Resume:
CURRICULUM VITAE
ABDULRASHEED.N
************@*****.***
IT Technical Support.
Career Objective
To achieve a position, which give me an opportunity to experience & expand my knowledge while contributing creative solutions for the advance meet of the organization and to be an interactive, optimistic and flexible person.
Academic Qualification
1.B Com – Kerala University
2.Plus Two Commerce
Professional Qualification
1.Diploma in Computer Hardware Maintenance
2.Diploma in Computer and Networking Maintenance (2007)
3.Technical Examinations, TINT technology (Kerala, India.)
4.Completed (MCTS), Certified. (2011)
5.Completed (CCNA) (2009)
6.Diploma in Laptop and Desktop Chip level training course at (IECT)
Computer Skills
Ms Word, MsExel, Power Point, Internet,Windows 98, XP, Vista,XP,Win7,Win8,10.
Experience/Works Minutiae
* 7 Years Experience In India, 2 year United Arab Emirates (UAE)
PROFESSIONAL EXPERIENCE
1.Organization: M/S. Emirates Security Group Dubai.
Duration : November 2015 to Still.
Designation : IT Technical support.
2.Organization: M/S. Aliya Computers Trading Co.LLC Dubai.
Duration : January 2014 to June 2015.
Designation : IT Network &System support.
3.Organization: M/S. Focuz Computers, Kerala, India.
Duration : January 2010 to November 2013
Position : IT Technical Support Incharge
4.Organization: M/S. Future Tech Systems, India
Duration : January 2007 to November 2009
Position : IT Technical Assistant
Competency Skill
*Providing technical support to laptops, desktop and printers (Lenovo,Hp,Toshiba,Dell)
*Experience in troubleshooting and operating systems like; WinXp,Win7,8,Win10.
*Troubleshooting all hardware and software issues and data recovery.
*Configuring wireless routers and access point.
*Set up Lan cabling;Routers/hubs/switches assisted with end users.
*Installation and maintenance of all systems within a client environment.
*Installing and managing network security and antivirus systems.
*Providing support mobile platforms ; IOS,Android and Windows.
*Providing good quality customer support onsite,through telephone and remote.
*Designing, Implementing and managing Active directory.
*Perform Data recovery using recovery software if required..
*Troubleshooting of Laptop and Desktop related issues occurring.
*Knowledge of laptop and desktop/Servers motherboard level Problems
*Working closely with software suppliers to resolve operational issues
*Good Communication and interpersonal Skills
*Knowledge of installation, repairing all types Operating systems (XP, Win7, win8, 10).
*Responsible for MSOffice 2003, 2007, 2010.
Personal Information
Name : Abdul Rasheed .N
Date of Birth : May 30,1987
Nationality : India
Passport no : M9803510
Languages : English, Hindi,Malayalam, & Arabic
Visa Status : Employment Visa (Freezone)
By submitting the above furnished information, I assert that given a chance to work in your esteemed organization, I would prove your choice more than just worth
(ABDULRASHEED.N)
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