Administrative Assistant, Event & Meeting Planning

Denise BrownBrooks

Scottsdale, AZ *****

*******@*****.*** 908-***-****

Career Summary: Demonstrate excellent Administrative Assistant abilities. Provide advanced computer application skills. Looking to secure a position where my administrative, organizational, and planning talents can be fully utilized; to contribute to the productivity and success of a corporation that leads in its market, challenges, enhances, and develops employee talents.

Job Related Skills:

Advanced Administrative Assistant abilities Customer Service Satisfaction Typing: 65+ WPM, Data Entry 13,000 KPH Detailed oriented Internet & Microsoft Applications skills Professional business practices Work Experience:

LifeCell Corporation ~ Admin. Meeting and Event Manager 9/07 – 09/15 All administrative duties: as it related to corporate Meeting and Event Planning. Plan, manage, and implement a portfolio of marketing programs, including national medical education events. Determine and arrange multiple concurrent program specifications including but not limited to attendee travel and lodging, function space needs and set up, meal selections, audio-visual needs, ground transportation. Responsibilities include training and development of team members (Program Coordinators, Administrative Support, and New Hires).

Create event sites: compose written communications to clients and key stakeholders (President, VP’s, CEO, CFO, Directors and all subordinates) Email registration confirmations, event reminders, and final logistics. Verbally communicate meeting specifications and requirements, provide white glove customer service to all inquires and requests

Independently plan and execute large and small programs: symposia, forums, Advisory Boards, Bioskills Labs in addition to independent contracting projects. Manage all components of logistics

Identifying program needs: establish objectives and direction, research venues, prepare Requests for Proposals and conduct site inspections, negotiating contracts and preparing bid comparisons. Contract venues and support vendors (AV, On-site Working Staff)

Develop and approve distribution of all on-site meeting materials and communications: agenda, name badges, tent cards, participants list), manage VIP (guest speakers, political candidates, etc.) communications, specialized agenda, welcome letters, and reimbursement form, manage attendee travel and housing needs

Devise meeting optimization strategies: responsible for attendee tracking, pre and post meeting surveying providing program estimates, budget tracking, final invoice reconciliation, internal and external reporting requirements

Travel: to coordinate on-site program operation conduct and manage pre-convention meeting, review final program details, manage and direct program details Marriott Corporation – Administrative Front Desk Clerk 03/08 – 04/09 Served as ambassador to the hotel handling all guest check-ins /outs, uphold Marriott Guest Service Standards responsibilities included but not limited to:

Ensure guest satisfaction, resolve guest complaints, provide customer service to hotel residents and/or respond to inquiries, Answering incoming calls prepared for group arrivals, departures and activities

Conduct nightly accounting audit, process currency exchange, Operate P.M.S. (Property Management System) and maintain security of system, various reporting responsibilities (food & beverage, end of day reports, correct discrepancies); verified that all checks were closed and in the P.O.S. (Point of Sale) system Somerset Home ~ Senior Administrative Resident Advisor 11/04 - 01/07 Served as senior staff and mentor to colleagues: Primary responsibilities provide administrative reports of facility, subordinates and residents daily activities. Support all staff with guidance in their supervision of residents assist with tracking, teaching and practicing daily living skills providing direct care as needed. Ensure a safe environment suitable for learning usable skills and empower youth to advocate on their own behalf. Telerent Leasing Corp. ~ Admin. Assist. / Marketing Specialist 08/01 – 01/03 Provided administrative duties to the General Manager/Vice President of TeleHealth Services division. Served on re-branding project team.

Provided administrative and clerical support to National Sales Team, prepared proposals via PowerPoint presentations, scheduled product demonstrations, representation and tradeshow operations

Implemented marketing plans and deliverables, including mass mailings, advertising campaigns, launched new logo, catalog design and content

Database management

Processed, compiled and analyzed marketing and sales data

Generated approval and sales reports used to establish departmental and regional sales goals Plainfield Board of Education ~ Administrative Assistant 12/00 – 06/01 Responsibilities were to assist the Technology Coordinator in the development and operations of the ACE Grant, established as a source of providing computer access, application understanding and technology utilization to community and students with the Plainfield School District. Assisted in marketing strategies, promoted sponsorships and collaborations between community businesses and the Plainfield Board of Education

Data management and grant reporting

Assist in development and operation of Technology Fair, created and distributed Tech Fair Flyers throughout community.

Solicited community sponsorships and fundraising for Technology Fair and other programs funded through Plainfield Board of Ed.

Conduct computer application courses to elderly and other community members through workshop courses

Internet 101

Email vs. Snail Mail

Excel

Word

Education: Graduated: George W. Wingate High School 06/87 University of Phoenix – Project Management (Present)

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