MELODY REYES DOMINGCIL
Mobile: 050*******
Email : ***********@*****.***
Address: Al Ain, Abu Dhabi UAE
OBJECTIVE
To obtain a position in a company that will enable me to use my strong communication and sales skills in the best possible way for achieving company goals and provides an open environment with many opportunities for continuous growth.
SUMMARY OF QUALIFICATIONS:
Thorough knowledge of ordering, merchandising and stocking of products
Ability to work as a team player
Amazing ability to take initiative and work unsupervised
Proficient with basic computer Knowledge
Excellent customer service and communication Skills
Great experience in preparing beverages in a fast paced casual dining atmosphere
Proficient in using Coffee Machine, Frozen Drink Machine, Milkshake Blender and Telephone
Strong math skills and money handling skills
WORK EXPERIENCES
CASHIER/RECEPTIONIST/SALESCLERK / BARISTA
Zain Gourmet Cafe June 2015 – June 2016
Ground Floor Al Foah Mall
Al Ain, UAE
Job Description
Ensures that all customers are educated on our products and services.
Maintains the highest quality, consistent product standards.
Develops an understanding of coffee and tea regions and the various differences in flavor and blends.
Greets all customers with fast, friendly, personalized service and develops a rapport with customers by learning their names, favorite drinks and food items.
Verbally receives and calls back customer orders in a friendly manner.
Answers customer questions regarding coffee blends, preparation, and product freshness.
Sells and serves baked goods and miscellaneous food items to customers.
Maintains positive Company morale and professional attitude.
Excellent verbal and written skills. To set up the tables good and clean
To make a sure all around of restaurant is clean and safe
CASHIER/WAITRESS
Oriental Cuisine Restaurant October 2012 to October 2014
Al Ain, UAE
Note orders and serve coffee and relevant beverages to all customers in time.
Communicate with customers, note their preferences and take feedback.
Set up and shut down the coffee station on daily basis and ensure proper cleanliness of assigned area.
Provide quality beverages and food products by carefully adhering recipe and presentation standards.
Pleasantly greeted each customer with genuine enthusiasm and smile.
Performed cash handling and cash register functions in accurate and consistent manner.
Recommending additional products to customer through ongoing interactions.
GAMES OPERATOR June 2010 to June 2012
Action Zone Abu Dhabi, UAE
Checking, distributing prizes and rewards accordingly
Coordinating with Area Manager, Store Supervisors and staffs from time to time
Updating the area Manager/Supervisor for the Lost and Found items
Induces customers to participate in games at concession booths in parks, carnivals, stadiums, or similar amusement places: Describes types of games available to passing public to attract customers.
Supplies customers with game equipment, such as toss rings 01 balls, distributes prizes to customers who win games, and collects fees for services,
Cleans and repairs booth and keeps equipment in serviceable condition,
May be designated according to type of game operated as Shooting Gallery Operator
Inspect equipment to ensure compliance with event and safety regulations
Maintains open communications with management and all departments of scheduled events,
Follow best practices when dealing with children and parents.
Salesclerk Jan 2009 to March 2010
SM Fairview Quezon City Philippines
Planning product ranges and preparing sales and stock plans
Controlling stock levels based on forecasts for the season;
Analyzing every aspect of bestsellers (for example, the bestselling price points, colors or styles) and ensuring that bestsellers reach their full potential;
Maintaining awareness of competitors' performance;
Gathering information on customers' reactions to products;
SPECIAL SKILLS & CAPABILITIES
Computer knowledge (MS Word, MS Excel, Internet)
Can speak well in English & knows basic Arabic
Responsible, Honest,Patient, Flexible and has good Interpersonal Skills
EDUCATIONAL ATTAINMENT
College
Associate in Health Science Education
Isabela State University
Echague – Isabela Philippines
2004 – 2006
Secondary High School
Cabatuan National High School
Cabatuan Isabela - Philippines
2000 – 2004
Certificate in Basic Computer
TRAINNING ATTENDED IN AL AIN ABU DHABI
LAVAZZA TRAINING FOR BARISTA
PERSONAL INFORMATION
Nationality : Filipino
Date of Birth : November 3, 1987
Age : 29
Sex : Female
Status : Single
Religion : Roman Catholic
Reference available upon request: