Customer Service Desktop Support
Resume:
Shashank K. Rewatkar
Swami Samarth Residency
Home (119) Waked Pune 411057
*******************@*****.***
Desktop support engineer
Skilled Desktop support engineer with Two years of experience in providing comprehensive technical support to end-users in financial, customer service, and professional recruitment industries. Successful in installing, upgrading, and configuring innovative applications on Windows operating systems and providing technical support to optimize workflows and minimize business interruptions. Seeking to utilize expertise in information technology and desktop support to take next career step with a highly respected financial firm.
Professional Experience
Sky Mart sales & Service
(2014-2016)
Operating System Windows 7, Windows 8, Windows10 Installation & updates.
Solving issues in windows like NTDLR Missing, BSOD, and Troubleshoot.
Application software Microsoft Office 2007, 2010, 2013, Adobe reader, System Driver, Antivirus Installation updates Install & Uninstall, Account software, Java etc.
Microsoft Outlook Configuration.
Computer Monitor Display, Hard drive not detect, Ram problem Solution and Troubleshooting of various PC Hardware Components. Printer, Scanner, U.P.S Peripherals configure & troubleshooting with solving related machines problem.
Assemble PC, Printer, Scanner U.P.S other peripherals with install driver & application
Desktop Remote support system used. On side problem solving.
Objectives
Desirous to be associated with the progressive & dynamic organization, like yours, which can provide me a rewarding career opportunity and strong platform to exercise my technical, analytical and leadership skills to achieve organizational goals.
Education
Bachelor of Art (Part –III Appeared) 2013-16
Industrial Training Institute (Computer) 2009-10
Higher Secondary Certificate 2007-08
School Secondary Certificate 2005-06
Computer Education
Hardware & Networking
MS-CIT
MS-Office
D.T.P
Tally ERP
Personal Information
NAME SHASHANK KRUSHANARAO REWATKAR
Gender MALE
Date of Birth 02/October/1989
Language Know Marathi, English, Hindi
Permanent Address 104, Satnami Nagar Dr.Ambedkar Square Nagpur 440008(Maharashtra)
I solemnly affirm that the information submitted above is correct to the best of my knowledge & belief.
Date: /07/2016
Place: Pune
Signature of Applicant
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