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Technical Support Data

Location:
Olympia, WA
Posted:
July 03, 2016

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Resume:

SOFTWARE ENGINEER

Analytical and focused professional with hands-on expertise in providing first-rate technical support to clients and users; complemented with excellent skills in machine learning, IOS development, Swift, Python, algorithm designs, and data structures. Well-versed in managing mobile application development, as well as in troubleshooting and resolving issues related to computer systems, hardware, software, and network. Equipped with articulate communication and interpersonal skills in building positive and long-term work relationships with professionals of all levels. Bilingual in English and Bemba.

PROFESSIONAL EXPERIENCE

The Evergreen State College § Olympia, WA

Academic Computing System Operator 2014–Present

Leverage technical skill in installing applications and reimaging computers.

Provide assistance to students in resolving various computer systems, software, and hardware issues.

Developed user interface (UI/UX) and administered the programming, testing, and execution of recommendation system (machine learning) for the IOS application Open Book.

Demonstrated efficiency in devising UI/UX and programing an IOS application enabling users to filter out the unessential and find essence of their ideas. apple store(https://appsto.re/us/LN-Bcb.i)

Conducted research and organized a 10-minute presentation on a week basis for six months on projects updates and implementation of recommended systems algorithms.

Examined JSON data from iTunes store that retrieved and played 30-second previews of a song on the iTunes store.

Operated and tested QR Reader for scanning bar codes for IOS platform.

Proficiently utilized data from Flickr an IOS application to track photos on Flickr based on the location of the user.

Created a Netflix UI for navigation through the Open Book store.

Played an integral role in deploying two people to handle an open source project for the IOS application.

Researched data on house sales in King Country, to predict house prices using linear regression.

Green River Community College § Auburn, WA

Student Desktop Support System Operator 2012–2014

Took charge of evaluating and documenting more than 150 troubleshooting errors.

Rendered technical support in handling technical computer needs.

EDUCATION

Bachelor of Science in Computer Science, In Progress (Completion Date: Jun 2016)

Evergreen State College, Olympia, WA

Associate of Science in Mathematics, 2014

Green River Community College, Auburn, WA

PROFESSIONAL DEVELOPMENT

Stanford University on Coursera: Machine Learning, 2016

Machine Learning Deep Learning Data Structures Mobile Development Analysis of Algorithms

Networking + Practicum Computer Security + Practicum Operating System + Practicum IOS Developer

ACTIVITIES

The Evergreen Hacker Club

TECHNICAL SKILLS

Programming

Swift Python C Java Objective –C JSON C++ Object-Oriented Programming IOS Development UI/UX IOS Core Data Animation Frameworks MVP Application Design Design Pattern

Platforms

IOS Android

Markup

HTML LaTeX XML

APIs

TensorFlow scikit-learn Pandas Spark STL github3.py Firebase NumPy matplotlib Dato

OS

Linux OSX Windows XP/2010

Tools

Xcode Eclipse Visual Basics Vim GNU Debugger (GDB) MATLAB Wireshark NMap Adobe Xd Sketch VMware Process Monitor



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