Entertainment

Chris Nicklas Jr.

Cell: 516-***-****/ E-mail: *****.*********@*****.***

Objective - To find a challenging position with an exciting employer, where I will continue to increase my work experience & develop my abilities.

Personal Summary - A polite, well-spoken and hard-working employee with vast experience in busy environments, assessing good observational skills, as well as the ability to work alone or as part of a team.

Work Experience:

Front Desk Receptionist/Night Auditor, Ramada Plaza, 631-***-****, Holtsville, NY, February 2015- Present.

•Responsible for greeting guests and checking them in thoroughly and answering any questions.

•In charge of all hotel duties (including bringing extra bedding, refrigerators, and/or microwaves to guests room upon request) from the hours of 11PM-7AM.

•Work the day shifts as well

•Use of Opera

•Responsible for closing out the financial books of the hotel at the end of each business day

•Responsible for auditing all guest information from the day and creating a completed report for management by the next morning (i.e. Cashier Audit Report, Out of Order Report, Journal by Cashiering and Transaction Report, Variance Report, Credit Balance Report, Trial Balance Report, Manager Flash Report, Protobase Credit Card Report, Daily Revenue and Occupancy Report, Daily Totals, Forecast Report. HotelServicePro), as well as a pass-along e-mail which included any news for the front desk, maintenance, and housekeeping department for the next day.

•Handled cashier drawer and made cash-drops when necessary at the end of my shift.

•Answer incoming phone calls at the desk.

•Set up wake-up calls for guests who requested

•Make sure all 3rd party deposits are taken and routed

•Assisted in making sure that nothing interfered with the comfort of the guests

•Positive Review on Expedia.com and positive reviews on Tripadvisor.com

Assistant to Head Server, Ian Crawford Productions, 631-***-****, New York, NY/ Hampton Bays, NY, June 2011- Present

•Full product knowledge of all menu items and venue facilities and services.

•Takes food and drink orders and makes upsell recommendations

•Looks after celebrity guests with special needs i.e. dietary requirements, allergies, mobility etc.

•Passes food orders through to the kitchen staff promptly.

•Ensures timely delivery of all food and beverage items to guests

•Ensuring all venue corridors are kept clear from garbage

•Check on customers asking if they are enjoying their meals and service.

•Clears dishes away from tables.

•Ensuring the food service area is left clean once all the guests have left.

•Relaying, preparing and setting tables for the next guests.

Server/Runner, Schafer's, 631-***-****, Port Jefferson, NY, June 2014 to December 2014

•Took guests' orders, entered orders into computers to send to kitchen staff in a 150+ seat restaurant

•Ran food to the tables, making sure each dish goes to right table and seat number

•Performed light food preparation duties such as preparation of salads and cold dishes in a fast paced line kitchen

Event Marketing Trainer, Grand Slam Promotions, Deer Park, NY, February 2009 to June 2011

•Promote car treatment system; car wax, chamois cloths and detail system

•introduced new products to customers by demonstrating with wax application

•developed customers trust for repeat business

Lifeguard, Total Pool Management, Bohemia, NY, May 2004 to October 2008

•Responsible for protecting and providing first aide for residents in the pool.

•Managed chemical balance in the pool to maintain a healthy environment.

•Vacuumed pool to keep clean and free of debris.

Grounds Keeper, Stony Brook School, Stony Brook, NY, May to August 2003

• Worked school grounds to maintain proper appearance and safety for students.

Brand Rep, Abercrombie and Fitch, Scranton, PA, February to December 2002

• Interacted with customers daily; organized floor displays, maintained dressing rooms and assisted customers.

Service Desk Cashier, Staples, Port Jefferson Station, NY, July 2000 to January 2002

• Interacted with customers daily; handled purchases, customer service, returns and promote weekly specials.

Organizational and Leadership Roles

Member, Delta Psi Omega Fraternity, St. Joseph’s College, Patchogue, NY March 2004 to present

•Coordinated pledge activities for induction.

Education- Bachelor of Science in Psychology, St. Joseph’s College, Patchogue, NY

Computer Skills

- Microsoft Word, PowerPoint, Excel, Internet Explorer and Email.

References

- Available upon request

Contact this candidate