Manager Quality

James W. Smith, Jr.

Springdale, AR *****

https://www.linkedin.com/in/james-smith-a59b5677 acvjka@r.postjobfree.com

Non-Destructive Testing (NDT) Level III Quality Engineer

Responsive and Driven Approach to Business Success

Industry expert with NDT and Quality Engineering experience in commercial field and lab, precision investment casting (steel), sand casting (aluminum and magnesium), solid propellant rocket motor manufacturing and aircraft turbine engine overhaul and repair. Recognized for continuous improvement activities and in root cause analysis utilizing tools such as D.I.V.E (Define, Investigate, Verify, Ensure) and Tap-Root. Demonstrated collaborative, clear and decisive leadership and proficiency to analyze complex processes.

Internal and External Auditing Supplier Quality Management Training

Personnel Management Procedure and Manual Development and Revision Quality System Management

Professional Experience

PRATT AND WHITNEY PSD, Springdale, AR 2007 – 2016

Quality Engineer / NDT Level III

Controlled NDT processes and personnel within FAA Part 145 Repair Station that performed aircraft turbine engine case overhaul and repair. Supervised, qualified, and certified hourly NDT Level II and III technicians who performed NDT Radiographic (RT), Fluorescent Penetrant Inspection (FPI) and Magnetic Particle Testing (MT) methods to support facility production operations.

Developed and approved technically accurate NDT test techniques and procedures and covered critical part repair areas, meeting engine manual and customer inspection requirements.

Arbitrated NDT findings as required, ensuring correct evaluations which eliminated unwarranted repair actions due to NDT.

Managed contracted maintenance supplier quality escapes, investigating and confirming acceptable root cause, implementing and performing corrective actions by supplier.

Ensured supplier quality, capability and on-time delivery was maintained by performing in-depth Pratt and Whitney supplier aftermarket quality system and repair process audits for supplier surveillance.

Functioned as primary contact for external regulatory and customer audits of repair station, performing 1st pass formal audit report replies to include root cause investigations and corrective actions for findings.

Performed oversight and ensured currency of Federal Aviation Administration repair station and repair station training manuals, European Aviation Safety Agency supplement, Civil Aviation Administration of China, International Organization for Standardization (ISO) 9001 manual and other internal quality procedures, performing revisions to ensure repair station operating procedures met regulatory and quality system requirements.

Executed flawless performance of group applications of NDT methods and processes through expert management services for aftermarket jet engine parts repair business, meeting customer requirements.

FANSTEEL / WELLMAN DYNAMICS, Creston, IA 2003 – 2007

Quality Engineer / NDT Level III Manager

Controlled NDT processes within foundry that cast aluminum and magnesium sand castings for aerospace customers. Performed training and NDT Level I and II certification actions to meet operational requirements. Accomplished oversight of NDT inspections by in-process and post-inspection reviews.

James W. Smith, Jr. acvjka@r.postjobfree.com Page Two

FANSTEEL / WELLMAN DYNAMICS (Continued)

Developed and approved NDT techniques and procedures for technical accuracy by collaborating with customers to determine critical requirements were met on inspection techniques.

Provided timely correction of casting processes and issues by delivering daily interface with process engineering.

Guaranteed x-ray film utilization was continually monitored to reduce film usage by investigating processes and removing redundant operations.

Resolved quality issues and reinforced company’s commitment to quality though professional interface with customers on NDT and other issues.

Ensured NDT sustained NADCAP and customer requirements by conducting internal process and personnel quality audits.

Arbitrated NDT findings as required, ensuring correct evaluations which eliminated unwarranted repair actions due to NDT.

ATLANTIC RESEARCH CORPORATION, Camden, AR

NDT Level III Manager

LOCKHEED MARTIN MANNED SPACE SYSTEMS, Huntsville, AL

NDE Level II Technician (contracted)

GSC FOUNDRIES, Ogden, UT

NDT Level II Technician

MET CHEM TESTING LAB, Salt Lake City, UT

NDT Level II Technician

UNITED STATES AIR FORCE, Various US and Overseas locations

Supervisor / Manager

Aircraft Maintenance Manager and Quality Assurance Manager

Education

Bachelor of Science, (BS), Applied Professions, Wilmington College, New Castle, DE

Associate Applied Science, (AAS), Metals Technology (NDT major) Community College of the Air Force

Certifications

American Society for Nondestructive Testing: ASNT Level III RT, UT, MT, PT, certificate # 94291

AS 9100 Lead Auditor Qualification, 2010

United Technologies Corporation ACE Associates Certification, 2011

ISO 9001 – 2008 Lead auditor Certification, 2009

Six Sigma Green Belt Certification

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