Customer Service Technician
Resume:
DERRICK L. BOOZE
*** *********** ******, *** ***** NY 12561
Phone: 410-***-****
E mail: *******@*****.***
S UMMARY
Dependable, motivated. An employee with years of experience in Account billing, Accounts receivable and administration with he ability to manage time creating an effective working environment.
W ORK H ISTORY
ADAMS FAIRACRE FARMS, Poughkeepsie, New York
Billing Assistant A pril 26, 2016 to June 17, 2016 Account Billing Prepare and input daily deposits. Review, calculate and enter company invoices for payment through Ideal and Charge it Pro. Perform administrative tasks to include customer service, filing, faxing and answering phones. MARTIN GREENBAUM COMPANY B altimore, Maryland
Billing A ssistant Oct 2009 to April 2, 2016
Account billing Prepare and maintain client billing accounts. Process invoices for various clients for payment. Provide quality customer service, research client account billing concerns, concerns. Team Leader Responsible, Head billing assistance. Maintain accurate documentation, track deadlines, proper billing procedures and quality control set forth by the company. Customer Relations Maintaining a professional positive line of communication and solve problems. Present weekly reports and billing progress.
CAREPLUS CVS PHARMACY
Baltimore, Maryland
Pharmacy Technician April 2005 to July 2009
Filling Technician, oracle ordering and drug classification. Tasked with maintaining accurate accounting of medication in inventory to include data entry, entering client information and updating there medical status. Customer Service and patient assistance Prepare formulas, compound medications for patients fill and required prescriptions on daily basis. Contact clients when refills were due for re order. Client Assistance – Training, administering various medications questions and concerns.
JAY’S RESTAURANT GROUP, INC.
Baltimore, Maryland
Accounts B illing a nd R eceivables M anager Feb 2001 to Mar 2005 Accounts receivable, Account Reconciliation. Administrative, clerical and customer service duties. Generate client bills, process payments for services retained. Update client profiles into various accounting system to reconcile billing ledgers. Perform quality control with client to identify problems, concerns and to receive feedback to improve future services. A DDITIONAL E XPERIENCE
SUPER FRESH MARKET, Towson, Maryland, C ustomer S ervice A ssistant, 1999 to 2001. Client assistance, account reconciliation, cashiering and product inventory. SODEXHO MARRIOTT, G oucher College Towson, Maryland, Assistant O perations M anager,
1998 to 1999.
Account billing, inventory, hiring and training . Supervised a full staff of 15 employees. SODEXHO MARRIOTT, Georgetown University Law Center Washington, D.C, Catering D irector, 1996 to 1998
Events planning, accounting, employee
hiring and restaurant supervision.
SODEXHO USA, C rystal City, Virginia, A dministrative A ssistant, 1991 to 1996. P repared reports, filed client information, cleared accounts, assisted clients with party planning. UNITED STATES AIR FORCE, ( Worldwide), L ife S upport Technician/ A dministration / C lerical, 1981 to 1986. Classifications: Security Clearance EDUCATION
CENTRAL SENIOR HIGH SCHOOL, 200 Cabin Branch Rd, Capitol Heights, MD 20743 High School D iploma
C ERTIFICATIONS
Certified: P harmacy Technician
March 2009
Derrick L. Booze
203 Meadowbrook Circle
New Paltz, NY 12561
R EFERENCES
Sigrid Samuels
Baltimore Sales Manager
Martin Greenbaum Carpet and Flooring Company
Email Address: ******@********.***
Helen Gray
Human Resources an Accounts Manager
Martin Greenbaum Carpet and Flooring Company
410-***-**** ext. 115
Lisa Finnegan
Billing Specialist
Martin Greenbaum Carpet and Flooring Company
Diane Russell
Personal Reference
Greg Davis
Personal Reference
Robert O. Kan
Personal Reference
Nikki Thomas
Personal Reference
Ted Pearson
Personal Reference
This letter is to express my interest in the HouseKeeper position with your company. Based on my skills in customer service, administration and billing and a commitment to succeed I am confident that I would be a great addition to your team. My resume highlights my ability, knowledge and expertise in handling a multiple of tasks reguired to get the job done as it should be done. During my time at my past and in my present position my customer service and interpersonal skills lead to increasing company revenue from the mid $700.000.00 to $1,000.000.00 per month as a pharmacy technician to include client retention, customer satisfaction and repeat business. In my present positions as a Billing Assistant again utilizing those same practices also generated new revenue as well as continued service requests from our clients. I manage six accounts at the company that I presently work for. With positive communication and attention to detail we have kept these clients as well as others. I report to my supervisor and in turn inform my team members of the tasks at hand to reach our monthly closing goals. I am excited to have the opportunity to speak to you regarding this position. Thank you in advance for your time. Please don’t hesitate to contact me if you have any questions.
Sincerely,
Derrick L. Booze
203 Meadowbrook Circle
New Paltz, NY 12561
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