Sales Management
Resume:
Bright Amega Setsoafia
**** * **** ****, ***** Arizona, 85282 *********@*****.***
Summary of Qualifications
Recent Management Information Systems graduate with diverse experience working in bank fraud, information technology services, and media marketing & sales. Highly organized, excellent research, time management and problem solving skills with the ability to manage multiple projects and consistently meet deadlines.
Educational Background
University of Arizona, Eller College of Management: MS. Management Information Systems 2014
University of Ghana: Bachelor of Arts (Communications) 2008
Technical Proficiencies
Data Mining for Business Intelligence (IBM SPSS Modeler)
Enterprise Data Management (Oracle SQL Developer)
Systems Security and Risk Management
Microsoft Productivity tools: Access, Excel, Visio, Words, PowerPoint, and Microsoft Project
Professional experience
Senior Fraud Analyst_ Bank of America Corporation: December 2014 to Date
Lead project to review and update standard operating procedure documents for front office
Research assigned fraud cases and may initiate account closure
Analyze data and account activity to determine levels of risk and fraud type
Research and provide solutions to resolve fraud and related cases
Produce unusual account activity report for compliance investigation and SAR reporting
Systems Technician /Internship_ KGB Communications: Summer 2012
Lead project involving root cause analysis to draft workstation and data security guidelines
Performed general oversight and monitoring of system logs
Assembled and set up new workstations and provided end-user support to clients
Marketing/Sales Executive_ Business & Financial Times Ltd: 2008
Lead and coached team to achieve team sales target
Designed and introduced the analysis of relevant customer data for targeted sales and services
Managed relationships and coordinated clients' publicity jobs in the newspaper
Coordinated, prepared and presented status reports
Certification(s): Certified Anti-Money Laundering Specialist (CAMS)
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