Human Resources Manager

Linda C. Marsh

**** ******** **. ********, ** ***86 Cell 517-***-**** Email *********@*****.***

Certified Professional in Human Resources (PHR) offering more than an 8-year HR career distinguished by commended performance and proven results with increasing responsibilities.

Extensive background in HR areas, including experience in employee recruitment and retention, staff development, employee engagement, benefits and compensation, HR records management, employee relations, HR policies development and legal compliance.

Professional Experience

Lowe’s Home Improvement – Adrian, Michigan

Human Resources Manager, 7/15 – present

Oversee investigation of employee relations issues, implement plans to improve and promote employee engagement by use of Focus Groups and Employee Opinion Survey Program

Manage all aspects of the hiring process; applications, interviewing, job offers for hourly and salaried positions

Process payroll for 155 employees as well as assist with maintaining hourly schedules and schedule changes using Kronos

Develop leadership skills of Department Managers and Assistant Store Managers and actively coach the entire store management team

Partner with the Store Manager to study market trends and develop short/long term plans for driving employee engagement and retention in the store

Model effective communication and leadership while consistently applying Lowe’s policies, management practices and legal requirements

Coordinate open enrollment and assist employees with electronic benefit enrollment for entire benefit package

Maintain accurate employee records, driver qualification files, payroll files and attendance records

Guide managers to provide timely feedback on employee performance reports

Glacier Hills, Inc. – Ann Arbor, Michigan

Sr. HR Generalist, 2/15 – 6/15

Responsible for managing workers comp and return to work program

Process Unemployment claims

Safety committee member

Assist with payroll and benefit administration for over 700 employees

Serve as backup for Director of Human Resources

Avfuel Corporation – Ann Arbor, Michigan

Human Resources, 11/07 – 2/15

Manage benefit administration and payroll for 215 employees within 11 locations, plus benefits for 175 corporate employees

Maintain human resource records, process new hires, transfers, terminations, and salary increases

Assisted with employment contracts for International locations

Coordinate open enrollment, process paperwork for benefit changes/additions and travel to locations for open enrollment employee meetings

Monitor recruiting software by forwarding resumes to locations as well as post open positions

Assist in the interview process by interviewing candidates and process background checks

Assist with employee relations issues and respond to employee requests

File and monitor disability claims and workers comp claims

Manage drug/alcohol program for random testing pool per FAA requirements

Reconcile insurance invoices for health insurance carriers, life insurance and dental/vision plans

Submit monthly reports for tracking hours worked and compensation

Happy Hearts Day Care – Tecumseh, Michigan

Owner/Operator, 6/03 – 9/05 and 9/06 – 11/07

Plan daily activities and day-to-day operation of my business

Keep accurate records of income/expenses

Maintain parental and child relationships

Briarwood Ford - Saline Michigan

Accounts Payable Clerk, 9/05 – 9/06

Responsible for payment deadlines to vendors for parts, service, and details done to automobiles

Prepare daily deposits, balance vendor accounts and other office duties

University of Michigan – Ann Arbor Michigan

Office Assistant III, 7/92 – 12/97

Coordination of all aspects of blanket order purchasing, including calling vendors for chemicals and supplies daily, communicating with faculty and staff regarding blanket orders and obtaining quotes from vendors

Prepare and audit travel/host reports

Trouble-shoot, monitor, reconcile and prepare account reports for department unit accounts and assist with various departmental recharge accounts

Responsible for processing payroll for approximately 100 employees and annual merit salary raise program

Process all hiring and termination paperwork for new and temporary employees

Maintenance of employee files as well as various database files of employee information

Key in applications and produce offer/denial letters to applicants

EDUCATION

EASTERN MICHIGAN UNIVERSITY, Ypsilanti, Michigan

B.B.A. – Marketing, June 1995

CERTIFICATION: PHR, December 2013

SHRM-CP, December 2015

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