Data Entry Technical Support
Resume:
Mohamoud Salim
Ottawa, ON K2P 2N1
Employment Application
Any position
I would like to apply for government and private contract based on the experience I have it.and also I speak the French language. The skills I have developed from my current work experience give support to my genuine interest in this position. If you were to consider me for this open position, you will get an applicant with a proven track record in efficiency, a fast learner, and dedicated team member.
Sincerely,
Mohamoud Salim
Enclosure
Mohamoud Salim
456 Cooper St. Apt 604
Ottawa, ON K2P 2N1
*******@*******.***
EDUCATION
Computer Science and Technology
1998 – 2001, Algonquin College of Applied Arts and Technology
Bachelor of Science Degree
1987 – 1990, Lafole National University
WORK EXPERIENCE
Assembler
03/2010 – 04/2016, Adeptron Technologies, Ottawa, ON
Install electrical components into boards
Review the whole electrical component one by one into boards
Work in lines with other employees
Testing the whole board by fiber optic machine
Client IT support windows7 for the electrical components into boards
Tech Support
11/2005- 2/2010, Convergys,Ottawa, ON
Managed large wireless business accounts of AT&T for southeastern U.S. customers.
Processed payments and account changes for individual users.
Handles the order phones and make the customer shipping and receiving
Activated the AT&T Sim Card to the customer’s phones
Handled technical support for phones and PDA’s.
Trouble shoot the whole phone system
Client IT support windows 2003,windows XP, windows2008 network, IMS(incident management system such as Service Desk Plus, ECM(enterprise content management) such as Opentext Content server
Cient IT support using MS office 2003,2007 and Microsoft Excel advance functionality such as formula VBA.
The TCP/IP applies for Window Server 2003, Window Server 2003 R2, Window Server 2003 with SP1 and Window Server 2003 with SP2
The TCP/IP Model for Application layer, Trasport layer, Internet layer and Network Interface layer.
The Domain Name System(DNS) is a hierarchical decentralized naming system for computers, services or any source connected to the internet or a private network.
Software Programmer
Nortel telecommunication
2001-2004 for C and unix programming
Modified the whole project
Modified the pseudo code
Modified the c++ code
Compiled and Test
Data entry
2002 - 2005, NCS Pearson Canada, Nepean, ON
Data entry for operating systems
Data entry for scan systems
Assembler
1999 - 2001, JDS Uniphase, Ottawa, ON
Repaired wires for workstation
Tested all products
Handled fiber optic connections
Fixed wires by machine and manually
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