Sales Service

Alvin Isaacs

**** ********** *** ********* ** ***15 310-***-**** *****.******@*****.***

Objective

Solution-oriented and highly analytical Systems Administrator seeking a dynamic position in information technology with opportunities to provide creative strategies though the application of highly developed technical and problem solving Skills.

Core Competencies

Hardware configuration Monitoring Internet usage

Software installation System Disassembly

Remote/Trouble Shooting IT Security

Telecommunication Sales Channel Management

LAN/WAN Installation and service High technical Aptitude

Windows Servers 2008-13 Diagnostics on all platforms

Product introduction and launch Windows 7-8 OS

Cisco Routers and switches Cisco VOIP Systems

Cabling/Fiber Racking Servers

Setting up Switches POS installation and setup

HU Technologies, Los Angeles, Ca

Managing Partner

2001-2015

Proved support to computer systems for clients under contract

Visited client offices, evaluated problems, and implemented solutions

Facilitated Cross-overs to new platforms for POS systems

Installation of LAN/WAN topologies as per client specifications

Provided upgrade services to all computer platforms

Planned and designed organizational marketing vision to spearhead consulting services to medical practitioners

Established IT security protocol to protect clients LAN

Restructure organization’s mission in response to changing economic and service delivery requirements

Cold calling, presentations, proposals and forecast management to meet organizational sales objectives

Created Mobile application solutions strategies for physicians HTLM5, iOS, Android platforms

Taught introduction to cloud based computing

Increased annual sales each year by an average of 27%

ALI and Associates

2005-Present

Consultant

Established Value Added Reseller (VAR) relationship with Allscripts Corporation for (EHR) Electronic Health Record applications for Physicians

Network Security expert specializing in DDoS solution eliminating network vulnerability

Also responsible for providing end-to-end oversight for all enterprise Windows Server services, Active directory structures, trusts and accounts. In addition, responsible for creating disaster recovery planning/design and for evaluating/recommending new technologies for implementation while providing extensive troubleshooting and performance monitoring.

An accredited Business Advisor with the Institute for independent Business International (IIB) offering practical Information Technology solution to small and mid-size businesses. Developing sales and marketing campaigns that increase their bottom line.

Instituted long-term relationships through cooperative sales of service contracts for IT projects, Voice-over-Internet-Protocol, Network Management, and Data recovery

Created and managed call Center activity for clients as needed

Key Accomplishments:

Accomplished service contracts for IT integrated software solutions for vertical markets increasing sales productively

Created remote service procedures for clients under service contracts

Created and expanded vertical markets resulting in a 65 percent sales growth

Introduced new products achieving 23 percent earnings

Education

Master of Arts in Biblical Counseling Ministerial Training Institute, Los Angeles, CA

Bachelor of Arts in Church Administration Ministerial Training Institute, Los Angeles, CA

Certificate of completion Harvard School of Divinity (SLI), Cambridge, MA

Major: Business Administration (Minor: Information Systems) San Jose State University, San Jose, CA

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