Customer Service Sales
Resume:
LOUIE BOY M. VILORIA
B** L* P* Cityhomes Resortville, Dasmarinas, Cavite
**************@*****.***
Objective:
● Seek a fulfilling position that will allow me to fully contribute my knowledge and skills acquired through more than 7 years of solid work experience in business development.
Education:
Tertiary:
The Good Samaritan College
Cabanatuan City, Nueva Ecija
Bachelor of Science in Physical Therapy
1995-2001
Symposium Attended:
● Program for Personal Effectiveness through Self Mastery
5th flr. Learning center, Walter mart Makati
March 29, 2010
●Program for Personal Effectiveness, Communication and Customer service
Walter mart building, Quezon City
July 14, 2009
●Core Module 2 “A Program for Effective Communication
6th flr Training Room Waltermart bldg. North Edsa
September 27, 2010
Skills and Responsibilities:
●Customer service oriented
●Hardworking and flexible to different work assignment.
●Proficient in different communications and computer skills.
● Initiative, self motivation and focus
● People skills, Sales skills and communication skills oriented
Work Summary:
● Provides customer satisfaction. Responsible for promoting a line of top quality service and developed effective sales strategy to penetrate key market. Developing marketing strategies for new product of the company and strengthening consumer market base of existing product.
●Seven years experience in sales and marketing, with specialization in quality of appliances and customer service.
●Familiarity in different sales techniques. Knowledgeable on food and appliances trends and development.
● Handle customer complaints and inquiries as well as provide general information on products and services.
● Over see and direct the work of the team, ensuring the overall productivity and efficiency of their teams.
● Provide leadership, guidance, and support to create a positive and productive work atmosphere.
● supervise the team and raise the team’s performance in terms of service, productivity and quality levels.
Achievements:
●Salesman of the Year
Abenson Ventures Inc.
January 29, 2008
● Sales Achiever of the Year
Abenson Ventures Inc.
January 28, 2009
● Sales Achiever of the Year
Abenson Ventures Inc.
January 28, 2010
Work Experience:
● September 2014- January 2015
Department Supervisor
METRO GAISANO MALL
District Mall Imus
.
● March 2013- June 2014
Branch Manager
EMILIO S. LIM APPLIANCES
Gen. Trias Cavite
● August 2012 – February 2013
Marketing Officer
CAPARAL APPLIANCES AND FURNITURE
Aguinaldo Highway, Dasmariñas, Cavite
● April 2005- June 2012
Team Leader
ABENSON VENTURES INC.
Walter mart bldg. North Edsa, Quezon City
Personal Data:
Date of birth: July 17, 1979
Place of birth: Cabanatuan City, Nueva Ecija
Civil Status: Married
Citizenship: Filipino
Height: 5’6 ‘
Weight: 140 lbs
Religion: Bible Baptist
Father’s Name: Conrado G. Viloria
Mother’s Name: Lourdes M. Viloria
Person to be contact in case of emergency: Sheila A. Viloria
Address: B34 L2 P1 Cityhomes Resortville, Dasmarinas,Cavite
References:
Available upon request
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Louie Boy M. Viloria Applicant’s Signature
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