Customer Service Administrative Assistant

*Excel lent writing and

communication skills

*Proven team player

*Impeccable interpersonal skills

Aug 2015-Present

Nov 2014-Apr 2015

Oct 2007-Jun 2013

Jul 2004

RUBY MITCHELL

Professional Summary

I am seeking a position in the customer service/hospitality industry where there will be enough scope to demonstrate one's ability. With chance for advancement. Skills

Experience

Customer Service Agent

MANPOWER - IRVING, TX

Responsible for scheduling routine and urgent appointments for veterans in fields such as rehabilitation, surgery, therapy, counseling, and general exams. Analyzed data from medical records, interviews, professional consultations, and assessments to determine which provider will offer the best care for veterans. Researched, compiled data, audited, indexed, and reported daily to supervisor using database, spreadsheet, tracker, or presentation software.

Customer Service Advocate

AEGIS COMMUNICATION - FARMERS BRANCH, TX

Handled customer inquiries, complaints, billing questions, and payment extensions/service requests. Diligently followed up on all details and documented correspondence as requested. Consistently met performance benchmarks in all areas (speed, accuracy, volume).

Administrative Assistant

DOMINION INVESTMENT GROUP - DALLAS, TX

Effectively orchestrated a full range of strategic functions, including correspondence and publications management, travel, special events, and meeting planning. Processed customers payments and maintained all sales reports. Prepared invoices, reports memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software. Education

ATB : General Studies

John Muir High School - Pasadena, CA

2239 Graycliff Drive, Dal las, TX 75228

Ph: 214-***-****

*************@*****.***

Contact this candidate