Customer Service Administrative Assistant

JoAnn Chiddister **** Pebble Beach Rd. Fort Myers FL.33967 cell 239-***-**** ***********@***.***

Summary- Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor, and great initiative. Dedicated and focused Admin who excels at prioritizing, completing multiple task simultaneously. Seeking a role of increased responsibility, and authority. Over 20 years exp.

Highlights-

Schedule Management, Deadline Oriented, Staff Motivation, Patient Charting, Problem Resolution, Self Starter,

Accomplishments-

Multitasking- demonstrated proficiencies in telephone, email, fax and front desk reception within high volume environment.

Customer service- handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Medical Records-assembled, reviewed for completeness, filed alphabetic and numeric. EMA, electronic medical records.

Training- successfully trained staff in all office systems and database, policies, and procedures. While focusing on minimizing errors and generating superior results.

Objective-

Seeking an Administrative Assistant position with a company that will allow me to fully utilize my communication, organizational, and problem solving skills to benefit the organization.

JoAnn Chiddister 7377 Pebble Beach Rd. Fort Myers FL.33967 cell 239-***-**** ***********@***.***

Experience-

9/14 to 1/16

Blue Cross Blue Shield - Ft. Myers FL.- Customer Service Rep.

4/12 to 9/14

Florida Coastal Dermatology - Naples and also Estero FL. - Administrative Assistant.

10/87 to 08/10

Chiddister Trucking – Fremont Indiana – Office Manager.

Education-

2011 – 2012

Heritage Institute – HHSM – Associates of Science

Contact this candidate