Customer Service Manager

Angela Sanchez

A dedicated, hard worker.

Wellsville, UT 84339

**********@*****.*** - 435-***-****

I like begging with the public,taking care of people. My interests in the work field is Service to others. I like making people happy.

Authorized to work in the US for any employer

WORK EXPERIENCE

Prep Cook/ Line Cook/ Cashier/ Manager

Burger King - Wellsville, UT - May 2015 to Present Responsibilities

I open the restaurant each morning set up, and prep all of our foods. I then, Count the safe and cash registers, sign in empolyee's, cook and take customer's orders, and do the appropriate paper work for the day. Accomplishments

I hope that I make an impact on our empolyee'sI I strive to help people. Working at Burger King, I enjoy our crew, my general manager, and the people I am able to interact with each day. I hope that my smile and words help someone along the way. I work well with others, and I do as I'm told. Follow instructions. I don't call in sick and I'm never late.

Skills Used

We use sharp knifes, chemicals, heat,Communicate with our empolyees, other managers, General Manager and our District Manager. I'm organized fast,clean, slicer,phu pans,fryers,cash register,drive threw,take orders,bank deposits,count safe,guru,serve safe certified,sycom systems,couch in and out employee's.Train employee's. Make sure everyone is following the rules and doing the jobs. And to make our customers happy and keep the coming back.

Production Worker

Auto-Liv - Brigham City, UT - May 2002 to May 2011

* Performed production on air bag and explosives lines.

* Calibrated and weighed product to ensure right amount of explosives, loaded explosives into hoppers, powder test, ran parts,and had to wear flame resistant suits. Production Inspector/Customer Service/Quality Control/Process Coordinator. Icon Health and Fitness ( Proform) - Logan, UT - May 1999 to May 2011

* Quality Inspector/Customer Service, Production Inspector. Did in Bound out bound Calls from customers for Parts and Service on Equipment. Interact with customers regarding products and helped Trouble Shoot their Machine.Damaged Equipment,Broken

* Worked with the public on the phone system and completed data entry ISO,Word,Ordered Parts,Scheduled for techs service,ordered new product.Quality Inspector- would pull random product form the lines or from shipping take from the box and assemble as a customer work, inspect the literature packs,inspect spects are right, labels are correct plugs.are put on right and damage free, motors,belts,controller,correct keys, make sure that the lines are flowing there bill of material.Inspect all plastic parts that are brought to the lines for damage,scratches,bad molds.I did Process Coordination also for the lines, I made sure that the process of putting the machines to gather where right. watched the bill of material, watched all the parts from the line,worked close with engineers,fabrication, helped bring out new machines. Housekeeping

Logan Regional Hospital - Logan, UT - November 2007 to June 2009

* Cleaned OR Rooms after Surgery,Recovery Area,Cardiovascular Lab.

* Cleaned Patient Rooms and Emergency Department,Labor and Delivery.Worked alone most of the time. Had to have Commutation with Doctors, Nurses, Bio Hazard Waist, Needles, Blood, Had to be fast and efficient. Had to follow Codes,Had to be dresses down in Scrubs, Housekeeping

Saint Lukes Hospital - Boise, ID - May 1987 to May 1990 I cleaned the operating rooms after Open Heart Surgery. Worked with no Supervision. Followed MSDS Book. And mixing Chemicals. Had inspections that were done and had to meet certain Specifications.Had to work around Blood,other bio hazardous waist, had to use Special Chemicals to clean it up,had to dispose of bio waste in the proper containers.

Janitor

American Building Mainstance - Boise, ID - January 1980 to January 1985 Cleaned Banks and other offices throughout Ada Country. Worked with chemicals,Staying on track and organized, and trust worthy.

EDUCATION

High School Diploma

Capital High School - Boise, ID

May 1984

SKILLS

Manger/Customer Service/couching in and out. Guru/Hold times/Temping food. (10+ years), Cash Register/ Cash Management/Bank Deposits/Food Safety (10+ years) AWARDS

I Got Employee of the month in August 2015.

August 2015

I received Employee of the month,for doing as I was told never late going above and beyond. CERTIFICATIONS

Food Handlers Permit

June 2019

ServSafe Certification

November 2017

Mangers Certifacate

June 2019

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