Service Computer

Resume of Harry Smith

Technical Skills:

Troubleshooting and repairing computers of all types, including server platforms, work stations, RS6000’s and rack mounts.

Troubleshooting and repairing printers, including laser, dot matrix, line printers, shuttle printers, inkjet and multi-function.

Troubleshooting and repairing computer peripherals and equipment.

Troubleshooting and repairing code scanning equipment.

Perform server hardware troubleshooting in a Data Center environment.

Installation of Workstations, Servers and Networks.

Server platform hardware troubleshooting and repair as well as installation of operating systems utilized by the Server.

Complete installations of entire testing facilities in several locations which included Student and Proctor stations and centrally located rack mount servers, DVR’s, UPS’s and other hardware.

Performing diagnostics on all types of equipment to determine location of hardware failures.

Working with Operating Systems such as AIX, Linux, Older versions of Unix, Windows 7, 8, 10, Server 2008, 2012, 2013 to navigate issues related to hardware failures

Experience with installation and repair of imaging hardware.

Operating Systems

Experience with Windows Operating Systems both old and new, including Windows 7, 8, 10, Server 2008, 2012, 2013.

Experience with most Linux flavors and some of the older Unix based operating systems.

Experience with IBM’s AIX operating system.

Professional Experience:

Harland Technology Services 6/2000 – 6/2016

Computer Field Service Technician

Installation of Workstations, Servers and Networks.

Performing diagnostics on all types of equipment to determine location of hardware failures.

Server platform hardware troubleshooting and repair as well as installation of operating systems utilized by the Server.

Perform server hardware troubleshooting in a Data Center environment.

Responsible for responding to a ticket based service call system.

Troubleshooting, repairing and installation of computers, networks, printers and computer based systems.

Installation and repair of imaging hardware in an entire school district.

Perform duties as a Territory Manager.

Education:

Associates Degree in Applied Science, Electrical & Electronics Technology at Germanna Community College

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