Dionne Thames

Mobile, AL ***** * 317-***-**** * d acvhzv@r.postjobfree.com

SOFTWARE EXPERIENCE:

MS Word, Excel, Access, PowerPoint, Outlook, Adobe, Publisher

ICloud, Media Share, Skype, Internet Explorer, Fox Fire, Google Chrome EMPLOYMENT EXPERIENCE:

Direct Sales Representative

Comcast Mobile, AL Mar. 2013 – Mar. 2014

Responsible for the promotion and sale of Comcast products and services to include video, high speed internet, voice services, and XFINITY Home Develops a foundational knowledge of products and services Demonstrate strong understanding of promotions to customers in assigned area Communicate and develop a rapport with customers while evaluation existing and potential product needs to recommend services to increase sales

Implement sales rebuttals and effective sales closing techniques to ensure product installation goals are achieved Possess strong communication, organization, and customer skills to meet selling metrics Travel Counselor I

AAA Hoosier Motor Club Indianapolis, IN Jan. 2007 – Nov. 2007

Take incoming calls from members inquiring about travel service and recommendations; Explain policies and procedures of member’s packages; Offer promotions to upgrade members; Resolve any billing variances between member and Service Center Management; Perform outbound calls to expired members to obtain membership renewal of services

Administrative Assistant

Business Plus Corporation Indianapolis, IN Oct. 2004 – Feb. 2006

Provide administrative support by compiling information into reports; Review, analyze, and process claims; Perform customer services by answering inquiries and resolving customer/client issues in regards to company’s liability or entitlement claim amount; Answer and transfer call accordingly, fax, and email reports as needed

MILITARY EXPERIENCE:

Automated Logistical Specialist

United States Army Reserves Mobile, AL Feb. 2006 – Mar. 2015

Establish and maintain stock records, inventory, material control, accounting, and supply reports; Review and verify quantities received against bills of contracts, purchase requests, and shipping documents; Construct bins, shelving and other storage aids; Simplify and standardize the collection and use of maintenance data; Raise the quality and accuracy of performance, cost and parts data through improved maintenance management EDUCATION EXPERIENCE:

University of Mobile, Mobile, Alabama

Aug. 2014 to Present

Martin University, I ndianapolis, IN

Graduated 2012, Received Bachelors of Psychology