Director of IT

SUMMARY

Self-motivated, detail oriented, driven individual with the ability to work independently with minimal supervision and make well thought out decisions

Rare combination of superior interpersonal skills coupled with in-depth technical systems understanding

PROFESSIONAL EXPERIENCE

Cars 4 Causes, Ventura, CA

Director of Information Technology 2010 – 2016

Consultant 1998 - 2010

Successfully designed and implemented IBM iSeries, PC network and telephone systems for internal staff and remote sites. Includes DSL to T1/T1 flex line conversions, VoIP, Server 2000/2003/2008/2012, Microsoft open licensing, Firewall and web traffic monitoring

Responsible for the corporate office and remote locations. Communication lines, PC dumb terminals and servers. Managed site relocations within the past 10 years without impacting daily activities

Built vendor relationships and negotiated contracts annually for all hardware and software purchases and leases

Slashed IT budget by 25% with implementation of Google Apps for Non-profits, Microsoft Office 365 for Non-Profits and VoIP

Oversaw Implementation and support of servers, iSeries including all backups, installation of server patches and PTF’s

Performed extensive troubleshooting and developed solutions for hardware and software. Performed break/fix, support

Created support and training documents for personnel in all facets of the system including internet, MS Office, iSeries data entry and ad-hoc reporting (MySQL, MS Access, iSeries/AS400 Query)

KIA MOTORS AMERICA, Irvine, CA 1997- 2010

Mobis Parts America, Systems Manager

Recognized as a key employee during the merger of Hyundai Motor and Kia Motors Parts Departments in year 2009

Project management of key systems projects. Parts Distribution and shipping, senior management reporting, i2 Parts forecasting and ordering, systems contract negotiations, workflow management, quality assurance, and technical troubleshooting/testing

Oversaw PC and iSeries projects for new and existing ordering, sales and distribution systems, allocation and return system modifications resulting in increased gross profit while improving distribution center workload assignments

Significantly enhanced the port inventory program improved tracking of consignment parts

Developed and trained new hires in all facets of systems including iSeries custom applications, PC based programs and MS Office applications

Interviewed/recommended shipping software vendors. Implemented and trained distribution staff on third-party shipping software, resulting in the ability to ship both Hyundai and Kia parts from multiple nationwide distribution centers. Resulting in increased performance, reduced shipping costs along with reduction of shipping damages and errors

Selected as primary trainer of distribution centers staff in ad-hoc reporting & iSeries data mining, resulting in ability of staff to self-extract key metrics on daily/weekly/monthly basis ensuring efficiencies are met while freeing resources at corporate office

Orchestrated on-site technical services for PC hardware, software, iSeries applications, and communication lines at distribution centers.

Responsible for EDI map development and testing, version control, profile setups and documentation for new remanufacture and aftermarket parts vendors for both production and test environments. Liaison between IT technical departments and external and internal customers to ensure error free EDI transactions

Verified and validated data content; met testing guidelines and deadlines; provided application support and enhancements to existing applications

Distribution Center Manager

Managed 250,000 square foot Distribution Center activities, including 55 employees performing receiving, stocking, picking, packing, shipping, invoicing, expediting, maintenance, safety, security and physical inventory in accordance with objectives and standards provided by Kia. Managed by constantly walking the floor

Met and exceeded daily shipping, receiving and return processing objectives

Achieved a safety record of no reportable incidents exceeding 300+ days

Slashed temporary labor requirements by 33% while maintaining target customer service levels

Reduced overtime by 50% by allocating resources based on workload and objectives

Established and maintained appropriate communications with 652 Kia dealership, national and local personnel to ensure division service commitments and objectives are achieved

Continuously monitored and implemented revisions or additions to operational processes and procedures to ensure Kia receives and ships parts and accessories in the most efficient manner

Spearheaded a team which developed and implemented consolidation techniques within the distribution center rack layout to provide location to an increasing part population.

Daily dealer calls and periodic visits reduced damage claims by listening to issues and seeing actual damaged product and packaging

Established quarterly meetings with FedEx packaging engineers to review high damaged parts resulting in corrugated improvements

Eliminated the number of outbound carriers while increasing service levels to dealers nationwide

System Administrator

Provided system support to distribution centers, regional staff and communication system users

Responsible for new system design, modification, enhancements and testing

As the parts liaison, worked directly with finance to ensure accuracy of month-end/year-end reporting

Provided project status reporting, ad-hoc reporting, iSeries/AS400 query, MySQL, PC database training

IBM iSeries/AS400 Computer Operations

Monitored consoles and troubleshot corporate end-user PC problems

Responsible for back-ups, restores, printing reports, running and scheduling jobs

DATA PROCESSING RESOURCES CORPORATION, Irvine, CA 1996 – 1997

Helpdesk –Contractor, KIA Motors America, Inc

Provided technical support to all communications users, regional offices and corporate end-users

Performed extensive troubleshooting and developed solutions for hardware and software

Participated in aggressive rollout of updated hardware and software to all Kia dealerships

EDUCATION

Syracuse University, Syracuse NY

B.A. Political Science

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